NICE inContact IVR Software vs VoiceGuide IVR

Best For

Who Uses This Software?

Our target market is small, medium, and enterprise businesses with large contact centers that they are leveraging to improve their customer experience.

Companies who want to automate their inbound and/or outbound call handling.

Target Customer Size (Users)

2 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$99.00/one-time

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall


4 / 5
(107)

5 / 5
(2)

Ease of Use


4 / 5

5 / 5

Customer Service


4 / 5

5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of VoiceGuide IVR vs NICE inContact IVR Software


NICE inContact IVR Software vs VoiceGuide IVR

VoiceGuide IVR

by Katalina Technologies

Best For

Who Uses This Software?

Our target market is small, medium, and enterprise businesses with large contact centers that they are leveraging to improve their customer experience.

Companies who want to automate their inbound and/or outbound call handling.

Target Customer Size (Users)

2 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$99.00/one-time

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Ratings

Overall


4 / 5
(107)

5 / 5
(2)

Ease of Use


4 / 5

5 / 5

Customer Service


4 / 5

5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of VoiceGuide IVR vs NICE inContact IVR Software