IVR with Speech Recognition vs TEMPEST

Best For

Who Uses This Software?

Five9 is a leading provider of cloud contact center software, serving thousands of customers and helping organizations of every size transition from premise-based software to the cloud.

Telephony system integrators & solution providers, PBX providers, telephony products resellers, contact center providers, speech solutions developers and technologies integrators, IVR designers

Target Customer Size (Users)

1 - 1000+

1 - 499

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Screenshots

View 5 screenshots 109119 thumb
View 4 screenshots 35666 thumb

Ratings

Overall


4 / 5
(316)
(0)

Ease of Use


4 / 5

Customer Service


4.5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of TEMPEST vs IVR with Speech Recognition


IVR with Speech Recognition vs TEMPEST

TEMPEST

by ByteWay Speech

Best For

Who Uses This Software?

Five9 is a leading provider of cloud contact center software, serving thousands of customers and helping organizations of every size transition from premise-based software to the cloud.

Telephony system integrators & solution providers, PBX providers, telephony products resellers, contact center providers, speech solutions developers and technologies integrators, IVR designers

Target Customer Size (Users)

1 - 1000+

1 - 499

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Ratings

Overall


4 / 5
(316)
(0)

Ease of Use


4 / 5

Customer Service


4.5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of TEMPEST vs IVR with Speech Recognition