Cruncher vs IVR Edge

Best For

Who Uses This Software?

Enterprise

Financial Institutions Insurance Telecom BPO Courier Logistics E-Commerce Real Estate Service providers Travel & Tourism Radio taxi services Retail & E-Commerce Education

Target Customer Size (Users)

10-49

1000+

Pricing

Starting Price

Not provided by vendor

$5,000.00/one-time

Free Trial

Yes No

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

Not provided by vendor
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall

(0) (0)

Ease of Use

Customer Service

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of IVR Edge vs Cruncher


Cruncher vs IVR Edge

Cruncher

by Cyara Solutions

IVR Edge

by Teckinfo Solutions

Best For

Who Uses This Software?

Enterprise

Financial Institutions Insurance Telecom BPO Courier Logistics E-Commerce Real Estate Service providers Travel & Tourism Radio taxi services Retail & E-Commerce Education

Target Customer Size (Users)

10-49

1000+

Pricing

Starting Price

Not provided by vendor

$5,000.00/one-time

Free Trial

Yes No

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

Not provided by vendor
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Ratings

Overall

(0) (0)

Ease of Use

Customer Service

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of IVR Edge vs Cruncher