Cruncher vs Zappix Visual IVR

Rating

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Starting Price

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Best For

IVR management solution for all businesses which helps with test scripting, data import, insights augmentation, root cause analysis, end-to-end routing and more.

Primarily catering to mid and large sized contact centers, it is an IVR self-service platform that helps with collaboration tools, visual IVR, outbound engagement and more.

Ideal number of Users

1 - 1000+

50 - 1000+

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • check Call Center
  • check Call Logging
  • close Call Recording
  • close Call Routing
  • close Multiple Scripts
  • close Phone Key Input
  • close Survey Management
  • close Text to Speech
  • close Voice Customization
  • close Voice Mail
  • close Call Center
  • check Call Logging
  • close Call Recording
  • check Call Routing
  • check Multiple Scripts
  • close Phone Key Input
  • check Survey Management
  • check Text to Speech
  • close Voice Customization
  • close Voice Mail

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation
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Cruncher vs Zappix Visual IVR

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