Cyara vs SmartAction Speech IVR System

Starting Price

Not provided by vendor Not provided by vendor

Best For

The CX Assurance Platform helps all companies that need to accelerate customer experience development, increase quality across all digital and voice channels, and assure customer journeys end-to-end.

SmartAction's cloud-based platform is built for enterprises in all industries that need to satisfy growing expectations for self-service.

Rating

(0)
5 / 5
(4)

Ideal number of Users

1 - 1000+

1

Ease of Use


5 / 5

Customer Support


5 / 5

Features & Functionality


5 / 5

Value for Money


4.8 / 5

Product Features

  • check Call Center
  • check Call Logging
  • close Call Recording
  • close Call Routing
  • close Multiple Scripts
  • close Phone Key Input
  • close Survey Management
  • close Text to Speech
  • close Voice Customization
  • close Voice Mail
  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • check Survey Management
  • check Text to Speech
  • check Voice Customization
  • check Voice Mail

Screenshots

View 1 screenshot 195173 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Cyara vs SmartAction Speech IVR System

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