IVR Studio vs Talkdesk Cloud Contact Center

Rating


5 / 5
(5)


4.5 / 5
(401)

Starting Price

$799.00/one-time/user

Not provided by vendor

Best For

Automated customer service line for business inbound call handling for organizations Auto Attendant Music Onhold

Our target market is customer-centric companies of all sizes looking to improve customer experiences through more personalized, data-driven customer interactions.

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Product Features

  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • check Survey Management
  • check Text to Speech
  • check Voice Customization
  • check Voice Mail
  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • close Survey Management
  • check Text to Speech
  • check Voice Customization
  • check Voice Mail

Screenshots

Capterra screenshot placeholder
View 5 screenshots 60702 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Talkdesk Cloud Contact Center vs IVR Studio

IVR Studio vs Talkdesk Cloud Contact Center

Share

share Share Your Comparison of Talkdesk Cloud Contact Center vs IVR Studio