CenterMaster vs IVR with Speech Recognition

Best For

Who Uses This Software?

Any company looking for a contact center solution including ACD, IVR, CRM, WFM, Dialer, Recording, Scripting, Reports, SMS Text, Social Media Interactions and Analytics, IP/PBX.

Five9 is a leading provider of cloud contact center software, serving thousands of customers and helping organizations of every size transition from premise-based software to the cloud.

Target Customer Size (Users)

10 - 1000+

1 - 1000+

Pricing

Starting Price

$125.00/month/user

Not provided by vendor

Free Trial

No No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Screenshots

Capterra screenshot placeholder
View 5 screenshots 109119 thumb

Ratings

Overall

(0)
4 / 5
(316)

Ease of Use


4 / 5

Customer Service


4.5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of IVR with Speech Recognition vs CenterMaster


CenterMaster vs IVR with Speech Recognition

Best For

Who Uses This Software?

Any company looking for a contact center solution including ACD, IVR, CRM, WFM, Dialer, Recording, Scripting, Reports, SMS Text, Social Media Interactions and Analytics, IP/PBX.

Five9 is a leading provider of cloud contact center software, serving thousands of customers and helping organizations of every size transition from premise-based software to the cloud.

Target Customer Size (Users)

10 - 1000+

1 - 1000+

Pricing

Starting Price

$125.00/month/user

Not provided by vendor

Free Trial

No No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Ratings

Overall

(0)
4 / 5
(316)

Ease of Use


4 / 5

Customer Service


4.5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of IVR with Speech Recognition vs CenterMaster