Talkdesk vs Zappix Visual IVR

Starting Price

Not provided by vendor Not provided by vendor

Best For

Our target market is customer-centric companies of all sizes looking to improve customer experiences through more personalized, data-driven customer interactions.

Primarily catering to mid and large sized contact centers, it is an IVR self-service platform that helps with collaboration tools, visual IVR, outbound engagement and more.

Rating


4.5 / 5
(466)

(0)

Ideal number of Users

10 - 1000+

50 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • close Survey Management
  • check Text to Speech
  • check Voice Customization
  • check Voice Mail
  • close Call Center
  • check Call Logging
  • close Call Recording
  • check Call Routing
  • check Multiple Scripts
  • close Phone Key Input
  • check Survey Management
  • check Text to Speech
  • close Voice Customization
  • close Voice Mail

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
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Talkdesk vs Zappix Visual IVR

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