CloudCall vs IVR Edge

Best For

Who Uses This Software?

Any company wishing to maximize the investment in their CRM - we enable businesses to boost calls and improve productivity. We serve to Recruitment, Financial Services, Sales, Call Centers and more.

Financial Institutions Insurance Telecom BPO Courier Logistics E-Commerce Real Estate Service providers Travel & Tourism Radio taxi services Retail & E-Commerce Education

Target Customer Size (Users)

1 - 1000+

1000+

Pricing

Starting Price

Not provided by vendor

$5,000.00/one-time

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Screenshots

View 5 screenshots 79653 thumb
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Ratings

Overall


4 / 5
(13)
(0)

Ease of Use


4 / 5

Customer Service


3.5 / 5

Features & Functionality


3.5 / 5

Value for Money


3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of IVR Edge vs CloudCall


CloudCall vs IVR Edge

IVR Edge

by Teckinfo Solutions

Best For

Who Uses This Software?

Any company wishing to maximize the investment in their CRM - we enable businesses to boost calls and improve productivity. We serve to Recruitment, Financial Services, Sales, Call Centers and more.

Financial Institutions Insurance Telecom BPO Courier Logistics E-Commerce Real Estate Service providers Travel & Tourism Radio taxi services Retail & E-Commerce Education

Target Customer Size (Users)

1 - 1000+

1000+

Pricing

Starting Price

Not provided by vendor

$5,000.00/one-time

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Ratings

Overall


4 / 5
(13)
(0)

Ease of Use


4 / 5

Customer Service


3.5 / 5

Features & Functionality


3.5 / 5

Value for Money


3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of IVR Edge vs CloudCall