FluentStream vs RingCentral Contact Center

Starting Price

$20.00/month/user

Not provided by vendor

Best For

FluentStream provides complete business phone solutions for small, medium and enterprise businesses.

Company of any size. 2-1000+ employees.

Ideal number of Users

1 - 499

1 - 1000+

Rating


4.6 / 5
(60)
Read All Reviews

4.3 / 5
(137)
Read All Reviews

Ease of Use


4.5 / 5


  • "We have Cisco SPA508G and they are good phones - but the programming is a little more complex to integrate if you need a custom setup."

  • "The contrast between this system and a huge complex proprietary system is night and day, not even on the same planet."


4.3 / 5


  • "I liked the ease of use, it was easy to pick up and use without instructions."

  • "I love how i stay logged in when i click on my icon to start our day. The text box is easy to use."

Customer Support


4.9 / 5


  • "Over all it is a GREAT company to work with. I love the support staff they are all friendly and try their darndest to get things fixed."

  • "EXCELLENT CUSTOMER SERVICE and great quality lines - everyone can hear us."


4.4 / 5


  • "I always have a great experience with the tech support staff. They are always friendly,professional,competent, and patient."

  • "5 Star customer service all the way. Very happy customer here."

Features & Functionality


4.4 / 5


  • "The GUI makes it so easy that a Helpdesk guy is able to do administrative tasks with ease."

  • "FluentStream allows us to manage our phone systems, users, faxes and voice messages in an easy to use interface."


4.3 / 5


  • "Easy navigation with excellent integration across all devices like mobile, desk and laptop."

  • "Really helps keep track of calls, voicemails, and such with a computer-based user interface."

Value for Money


4.7 / 5


  • "Value for the Cost is outstanding - significant savings over past providers."

  • "A wonderful company to work with. Use of FluentStream has resulted in reduced phone costs and increased efficiencies."


4 / 5


Product Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
Not provided by vendor

Screenshots

View 3 screenshots 59220 thumb
View 3 screenshots 102159 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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FluentStream vs RingCentral Contact Center

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RingCentral Contact Center vs FluentStream