VoiceGuide IVR vs Parlance Operator Assistant

Starting Price

$99.00/one-time

Not provided by vendor

Best For

Companies who want to automate their inbound and/or outbound call handling.

Healthcare, Education, Retail, Insurance and Enterprise.

Ideal number of Users

1 - 1000+

1000+

Rating


5 / 5
(2)
(0)

Ease of Use


5 / 5

Customer Support


5 / 5

Features & Functionality

Value for Money

Product Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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VoiceGuide IVR vs Parlance Operator Assistant

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Parlance Operator Assistant vs VoiceGuide IVR