Twilio Programmable Voice vs MiAgent

Starting Price

$0.13/one-time

Not provided by vendor

Best For

Businesses of any size that need to manage inbound and outbound calls

MiAgent works best for small to medium sized businesses in the utility industry.

Ideal number of Users

2 - 1000+

1 - 1000+

Rating


4.5 / 5
(201)
Read All Reviews
(0)

Ease of Use


4.3 / 5


  • "Create your own solution. Great to integrate with, easy to use and can do anything you want it to."

  • "What I like the most about Twillio is the ease of use of their API, and how easy is to get started as o developer to use their services."



Customer Support


4.2 / 5


  • "Twilio is an industry leader for a number of reasons. Customer Service, reliable product, greast innovation."

  • "I believe Twilio's developer system is one of a kind. However, their customer support, at least the person I interacted with needs a review."



Features & Functionality


4.6 / 5


  • "I got this to do SMS through an API, it works awesome. I am extremely excited to try out the Studio to build an IVR."

  • "Great service for developers, super quick development of call/text services for custom applications."



Value for Money


4.3 / 5


  • "And the pricing is very competitive and takes the cake for being the best platform to work on. Also, the documentation is excellent."

  • "Great functionality, Easy to implement, Great Pricepoint."



Product Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
Not provided by vendor

Screenshots

View 5 screenshots 212706 thumb
View 1 screenshot 128098 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Twilio Programmable Voice vs MiAgent

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