C-Zentrix Contact Center vs Cruncher

Best For

Who Uses This Software?

We cater to all industry verticals where there is a need for contact centre management. Our expertise lies in 1. BPO 2. Banking & Insurance 3. E-commerce 4. Manufacturing 5. Education 6. Travel

Enterprise

Target Customer Size (Users)

2 - 1000+

10-49

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
Not provided by vendor

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall


3.5 / 5
(2)
(0)

Ease of Use


4.5 / 5

Customer Service


4 / 5

Features & Functionality


5 / 5

Value for Money


3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation

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C-Zentrix Contact Center vs Cruncher

Cruncher

by Cyara Solutions

Best For

Who Uses This Software?

We cater to all industry verticals where there is a need for contact centre management. Our expertise lies in 1. BPO 2. Banking & Insurance 3. E-commerce 4. Manufacturing 5. Education 6. Travel

Enterprise

Target Customer Size (Users)

2 - 1000+

10-49

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
Not provided by vendor

Ratings

Overall


3.5 / 5
(2)
(0)

Ease of Use


4.5 / 5

Customer Service


4 / 5

Features & Functionality


5 / 5

Value for Money


3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation

Share Your Comparison of Cruncher vs C-Zentrix Contact Center