RingCentral Contact Center vs VBVoice

Starting Price

Not provided by vendor Not provided by vendor

Best For

Company of any size. 2-1000+ employees.

Pronexus provides potential customers with the flexibility to choose between developing an IVR application in-house, leveraging Pronexus Professional Services or buying a turn-key IVR solution.

Rating


4.5 / 5
(133)
Read All Reviews

5 / 5
(5)

Ideal number of Users

1 - 1000+

100-499

Ease of Use


4.5 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

Not provided by vendor
  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • check Survey Management
  • check Text to Speech
  • check Voice Customization
  • check Voice Mail

Screenshots

View 3 screenshots 102159 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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RingCentral Contact Center vs VBVoice

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