Aircall vs BioClinica Trident

Starting Price

$30.00/month/user

Not provided by vendor

Best For

SMBs using the phone to conduct business (sales or support) on a daily basis

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Rating


4.2 / 5
(147)
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(0)

Ideal number of Users

10 - 499

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Ease of Use


4.5 / 5


  • "Very easy to use, and the quality of the calls are perfect."

  • "Air call is relatively easy to use and the analytics provided some great insight into call stats and performance."



Customer Support


4.3 / 5


  • "We had a great experience with the mac os app. The customer service is great, they answer to the phone quicly and help us when needed."

  • "On top of that the customer support is great and serves as icing on the cake of the well priced Aircall."



Features & Functionality


3.9 / 5


  • "I like the simplicity and funcitonality of Aircall. The power-dial function is a great add to the over-all experience."

  • "The user interface is really nice and clean. Something I've found lacking in so many other VoIP providers."



Value for Money


4.1 / 5


  • "It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service."

  • "Great price for the value of the software. Easy IVR process and my agents all trained on it to the point of proficiency in less than 1 hour."



Product Features

  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • close Multiple Scripts
  • check Phone Key Input
  • close Survey Management
  • close Text to Speech
  • check Voice Customization
  • check Voice Mail
  • close Call Center
  • close Call Logging
  • close Call Recording
  • close Call Routing
  • check Multiple Scripts
  • close Phone Key Input
  • close Survey Management
  • close Text to Speech
  • close Voice Customization
  • close Voice Mail

Screenshots

View 5 screenshots 129972 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

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Aircall vs BioClinica Trident

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