Metaphor IVR+ vs Nectar Desk

Starting Price

Not provided by vendor

$29.00/month/user

Best For

Companies with contact centers and omni-channel customer experience initiatives.

From small and medium business to sophisticated enterprise size contact centers.

Ideal number of Users

100 - 1000+

1 - 1000+

Rating


4 / 5
(1)

5 / 5
(3)

Ease of Use


4 / 5

5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


5 / 5

5 / 5

Value for Money


3 / 5

5 / 5

Product Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

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Metaphor IVR+ vs Nectar Desk

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Nectar Desk vs Metaphor IVR+