Metaphor IVR+ vs VoiceGuide IVR

Rating


4 / 5
(1)


5 / 5
(2)

Starting Price

Not provided by vendor

$99.00/one-time

Best For

Companies with contact centers and omni-channel customer experience initiatives.

Companies who want to automate their inbound and/or outbound call handling.

Ideal number of Users

100 - 1000+

1 - 1000+

Ease of Use


4 / 5

5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


5 / 5

Value for Money


3 / 5

Product Features

  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • check Survey Management
  • check Text to Speech
  • check Voice Customization
  • check Voice Mail
  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • check Survey Management
  • check Text to Speech
  • check Voice Customization
  • check Voice Mail

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Metaphor IVR+ vs VoiceGuide IVR

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share Share Your Comparison of VoiceGuide IVR vs Metaphor IVR+