VBVoice vs Metaphor IVR+

Starting Price

Not provided by vendor Not provided by vendor

Best For

Pronexus provides potential customers with the flexibility to choose between developing an IVR application in-house, leveraging Pronexus Professional Services or buying a turn-key IVR solution.

Companies with contact centers and omni-channel customer experience initiatives.

Ideal number of Users

100-499

100 - 1000+

Rating


4.8 / 5
(5)

4 / 5
(1)

Ease of Use


4.8 / 5

4 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


4.2 / 5

5 / 5

Value for Money


4.6 / 5

3 / 5

Product Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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VBVoice vs Metaphor IVR+

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Metaphor IVR+ vs VBVoice