Stratics Networks vs Zendesk

Best For

Who Uses This Software?

Automotive, Collections, Education. Emergency, Entertainment, Finance, Fitness and Health, Food & Hospitality, Healthcare, Insurance.Political and Nonprofit,Real Estate & Mortgage, Recruiting,Religiou

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Target Customer Size (Users)

1000+

1 - 1000+

Pricing

Starting Price

$99.00/user

$5.00/month/user

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

Not provided by vendor
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Screenshots

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Capterra screenshot placeholder

Ratings

Overall


3.5 / 5
(3)

4.5 / 5
(1896)

Ease of Use


3.5 / 5

4.5 / 5

Customer Service


3 / 5

4 / 5

Features & Functionality


3.5 / 5

4.5 / 5

Value for Money


3.5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Zendesk vs Stratics Networks


Stratics Networks vs Zendesk

Best For

Who Uses This Software?

Automotive, Collections, Education. Emergency, Entertainment, Finance, Fitness and Health, Food & Hospitality, Healthcare, Insurance.Political and Nonprofit,Real Estate & Mortgage, Recruiting,Religiou

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Target Customer Size (Users)

1000+

1 - 1000+

Pricing

Starting Price

$99.00/user

$5.00/month/user

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

Not provided by vendor
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Ratings

Overall


3.5 / 5
(3)

4.5 / 5
(1896)

Ease of Use


3.5 / 5

4.5 / 5

Customer Service


3 / 5

4 / 5

Features & Functionality


3.5 / 5

4.5 / 5

Value for Money


3.5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Zendesk vs Stratics Networks