Aspect CXP Pro vs VBVoice

Best For

Who Uses This Software?

We serve all industries, with a focus on banking and insurance, healthcare, utilities and other service providers (e.g. telco), retail, travel and hospitality, and government.

Pronexus provides potential customers with the flexibility to choose between developing an IVR application in-house, leveraging Pronexus Professional Services or buying a turn-key IVR solution.

Target Customer Size (Users)

100 - 1000+

100-499

Pricing

Starting Price

Not provided by vendor

$0.01/one-time/user

Free Trial

Yes Yes

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Screenshots

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Ratings

Overall


4.5 / 5
(15)

4 / 5
(1)

Ease of Use


4 / 5

4 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

3 / 5

Value for Money


4 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of VBVoice vs Aspect CXP Pro


Aspect CXP Pro vs VBVoice

Best For

Who Uses This Software?

We serve all industries, with a focus on banking and insurance, healthcare, utilities and other service providers (e.g. telco), retail, travel and hospitality, and government.

Pronexus provides potential customers with the flexibility to choose between developing an IVR application in-house, leveraging Pronexus Professional Services or buying a turn-key IVR solution.

Target Customer Size (Users)

100 - 1000+

100-499

Pricing

Starting Price

Not provided by vendor

$0.01/one-time/user

Free Trial

Yes Yes

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Ratings

Overall


4.5 / 5
(15)

4 / 5
(1)

Ease of Use


4 / 5

4 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

3 / 5

Value for Money


4 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of VBVoice vs Aspect CXP Pro