ETS vs Talkdesk

Starting Price

$1,280.00/month

Not provided by vendor

Best For

Contact Centres and System Integrators rely on ETS to deliver unparalleled testing opportunities across their unified communications, IVR configurations and telephony infrastructure.

Our target market is customer-centric companies of all sizes looking to improve customer experiences through more personalized, data-driven customer interactions.

Rating


5 / 5
(1)

4.5 / 5
(472)
Read All Reviews

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Call Center
  • close Call Logging
  • check Call Recording
  • close Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • close Survey Management
  • check Text to Speech
  • close Voice Customization
  • close Voice Mail
  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • close Survey Management
  • check Text to Speech
  • check Voice Customization
  • check Voice Mail

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ETS vs Talkdesk

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