ETS vs IVR

Starting Price

$1,280.00/month

$100.00/one-time/user

Best For

Contact Centres and System Integrators rely on ETS to deliver unparalleled testing opportunities across their unified communications, IVR configurations and telephony infrastructure.

Not provided by vendor

Rating


5 / 5
(1)

(0)

Ideal number of Users

1 - 1000+

100 - 1000+

Ease of Use


5 / 5

Customer Support


4 / 5

Features & Functionality


5 / 5

Value for Money


4 / 5

Product Features

  • check Call Center
  • close Call Logging
  • check Call Recording
  • close Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • close Survey Management
  • check Text to Speech
  • close Voice Customization
  • close Voice Mail
  • close Call Center
  • check Call Logging
  • close Call Recording
  • close Call Routing
  • close Multiple Scripts
  • close Phone Key Input
  • close Survey Management
  • close Text to Speech
  • close Voice Customization
  • close Voice Mail

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

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ETS vs IVR

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