Inference Studio vs IVR with Speech Recognition

Starting Price

Not provided by vendor Not provided by vendor

Best For

Any business that needs to handle real time voice or text customer interactions. Inference is used by Fortune 500 companies to small business in verticals from health to hospitality to manufacturing.

Five9 is a leading provider of cloud contact center software, serving thousands of customers and helping organizations of every size transition from premise-based software to the cloud.

Rating


5 / 5
(1)


4 / 5
(354)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4 / 5

4 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • close Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • check Survey Management
  • check Text to Speech
  • check Voice Customization
  • close Voice Mail
  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • check Survey Management
  • check Text to Speech
  • check Voice Customization
  • check Voice Mail

Screenshots

View 3 screenshots 99546 thumb
View 5 screenshots 109119 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Inference Studio vs IVR with Speech Recognition

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