Inference Studio vs IVR with Speech Recognition

Best For

Who Uses This Software?

Any business that needs to handle real time voice or text customer interactions. Inference is used by Fortune 500 companies to small business in verticals from health to hospitality to manufacturing.

Five9 is a leading provider of cloud contact center software, serving thousands of customers and helping organizations of every size transition from premise-based software to the cloud.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Screenshots

View 3 screenshots 99546 thumb
View 5 screenshots 109119 thumb

Ratings

Overall


5 / 5
(1)

4 / 5
(316)

Ease of Use


4 / 5

4 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of IVR with Speech Recognition vs Inference Studio


Inference Studio vs IVR with Speech Recognition

Inference Studio

by Inference Solutions

Best For

Who Uses This Software?

Any business that needs to handle real time voice or text customer interactions. Inference is used by Fortune 500 companies to small business in verticals from health to hospitality to manufacturing.

Five9 is a leading provider of cloud contact center software, serving thousands of customers and helping organizations of every size transition from premise-based software to the cloud.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Ratings

Overall


5 / 5
(1)

4 / 5
(316)

Ease of Use


4 / 5

4 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of IVR with Speech Recognition vs Inference Studio