Inference Studio vs PhoneBurner

Starting Price

Not provided by vendor

$149.00/month/user

Best For

Any business that needs to handle real time voice or text customer interactions. Inference is used by Fortune 500 companies to small business in verticals from health to hospitality to manufacturing.

Sales professionals and SMB customers and teams who use the telephone as a sales tool, and want to simplify contact management, follow-up, and sales workflow.

Rating


5 / 5
(1)

4.8 / 5
(118)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4 / 5



4.8 / 5


  • "We as a start up company chose Phone Burner, because of it's ease of use and ability to help expedite the business development process."

  • "Good customer support when needed very user friendly."

Customer Support


5 / 5



4.8 / 5


  • "Very pleased with the service and have had amazing customer service and assistance with every part of the implementation."

  • "Very customizable software and always ready to help customer service especially few members who are always very helpful."

Features & Functionality


5 / 5



4.6 / 5


  • "I especially love the ability to forward all returning calls to by cell phone - the detailed and simple to use follow up calendar + notifications - and the customizable dialer interface."

  • "Ease of use and the ability to quickly move from contact to contact."

Value for Money


5 / 5



4.6 / 5


  • "This is a great product for functionality, service, price, ease of use, transparency, and consistency Phone Burner is in a league of its own."

  • "Their business practice is true SUBSCRIPTION -- Sign-up monthly, continue month-to-month."

Product Features

  • close Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • check Survey Management
  • check Text to Speech
  • check Voice Customization
  • close Voice Mail
  • check Call Center
  • check Call Logging
  • check Call Recording
  • close Call Routing
  • close Multiple Scripts
  • close Phone Key Input
  • close Survey Management
  • close Text to Speech
  • close Voice Customization
  • check Voice Mail

Screenshots

View 3 screenshots 99546 thumb
View 5 screenshots 164421 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Inference Studio vs PhoneBurner

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