Inference Studio vs Plum Voice Hosted IVR

Starting Price

Not provided by vendor Not provided by vendor

Best For

Any business that needs to handle real time voice or text customer interactions. Inference is used by Fortune 500 companies to small business in verticals from health to hospitality to manufacturing.

Plum Voice powers IVR, messaging, and voice communications for customers all over the world. Our clients range from medium- to large-sized enterprises across a wide variety of industries.

Rating


5 / 5
(1)


5 / 5
(6)

Ideal number of Users

1 - 1000+

1 - 99

Ease of Use


4 / 5

5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

5 / 5

Product Features

  • close Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • check Survey Management
  • check Text to Speech
  • check Voice Customization
  • close Voice Mail
  • close Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • check Survey Management
  • check Text to Speech
  • check Voice Customization
  • close Voice Mail

Screenshots

View 3 screenshots 99546 thumb
View 5 screenshots 68724 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Inference Studio vs Plum Voice Hosted IVR

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share Share Your Comparison of Plum Voice Hosted IVR vs Inference Studio