eXsight Omnis vs Omnicus

Starting Price

Not provided by vendor Not provided by vendor

Best For

Omnichannel Contact Software solution

Omnicus provides solutions for B2C companies that want to support, engage and retain their customers. Our platform manages voice, web chat, email, social media and SMS interactions in a unified UI.

Rating


4.5 / 5
(14)


4.5 / 5
(2)

Ideal number of Users

10 - 1000+

2 - 99

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check Call Center
  • close Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • close Phone Key Input
  • check Survey Management
  • check Text to Speech
  • close Voice Customization
  • close Voice Mail
  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • close Multiple Scripts
  • check Phone Key Input
  • close Survey Management
  • check Text to Speech
  • close Voice Customization
  • check Voice Mail

Screenshots

View 4 screenshots 168040 thumb
View 3 screenshots 144764 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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eXsight Omnis vs Omnicus

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