Twilio Programmable Voice vs Plum Voice Hosted IVR

Starting Price

$0.13/one-time

Not provided by vendor

Best For

Businesses of any size that need to manage inbound and outbound calls

Plum Voice powers IVR, messaging, and voice communications for customers all over the world. Our clients range from medium- to large-sized enterprises across a wide variety of industries.

Rating


4.5 / 5
(174)


5 / 5
(6)

Ideal number of Users

2 - 1000+

1 - 99

Ease of Use


4.5 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • close Multiple Scripts
  • close Phone Key Input
  • close Survey Management
  • close Text to Speech
  • close Voice Customization
  • check Voice Mail
  • close Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • check Survey Management
  • check Text to Speech
  • check Voice Customization
  • close Voice Mail

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Twilio Programmable Voice vs Plum Voice Hosted IVR

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