Plum Voice Hosted IVR vs Voxco IVR vs Zendesk

Rating


4.5 / 5
(2)


4 / 5
(1)


4.5 / 5
(2088)

Starting Price

Not provided by vendor Not provided by vendor

$5.00/month/user

Best For

Plum Voice powers IVR, messaging, and voice communications for customers all over the world. Our clients range from medium- to large-sized enterprises across a wide variety of industries.

Currently, 300+ organizations from diverse industries rely on our flexible survey software: Market Research Firms, Government/Public Opinion, Marketing Firms & Consumer Insights Teams.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

1 - 99

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

3 / 5

4.5 / 5

Customer Support


4.5 / 5

4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

4 / 5

Product Features

  • close Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • check Survey Management
  • check Text to Speech
  • check Voice Customization
  • close Voice Mail
  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • check Survey Management
  • close Text to Speech
  • check Voice Customization
  • close Voice Mail
  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • close Multiple Scripts
  • close Phone Key Input
  • check Survey Management
  • close Text to Speech
  • close Voice Customization
  • close Voice Mail

Screenshots

View 5 screenshots 68724 thumb
Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Zendesk vs Voxco IVR vs Plum Voice Hosted IVR

Plum Voice Hosted IVR vs Voxco IVR vs Zendesk

Share

share Share Your Comparison of Zendesk vs Voxco IVR vs Plum Voice Hosted IVR