Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Build an IVR system to precisely route calls using speech recognition and DTMF tones, update on demand and pay-as-you-go pricing.
Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
Award-winning help desk, call center and IVR software, easy to use from the start. Try it with a free 1-month trial.
Bitrix24 #1 free business phone system and CRM in one used by 15 million businesses worldwide
CallHippo is an Easy to Use Phone System while providing world-class support. It can be setup Instant and provide advanced reporting.
Zendesk offers a fully integrated call center built right into its support platform.
Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
Stop wasting your team's precious call time doing something an IVR menu can handle better.
Need a Little Help?
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
With JustCall you can activate IVR systems to create an interactive menu for your customers and minimize call load and escalations.
Talkdesk is an enterprise cloud contact center platform that empowers companies to make customer experience a competitive advantage.
Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere.
Build interactive voice menus (IVRs), custom queues, and more to give your callers a seamless experience and your team actionable data
Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control.
UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
Complete cloud phone system that is easy to set up and easy to manage.
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.
Create more powerful customer experiences while reducing cost and complexity so you can grow your customer relationships.
Greet callers with pre-recorded messages and use voice or touch-tone responses to direct a caller to the right destination.
No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.
RingCentral Call Centre delivers omnichannel capabilities that let customers decide how they want to engage with you.
Easily create IVR projects using our drag & dop designer!
Create automated and natural interactions with a voicebot, using more than 350 predefined voices or creating a customized one.
Award-winning VoIP Solution with IVR capabilities. +40 advanced features. Improve your customer experience and never miss a call.
