Repair Pilot vs Supergem

Starting Price

$15.00/month

$7,995.00/one-time

Best For

Our target market are companies which offer a repair service to their customers. Our most popular customer types are computer shops, jewellery shops, bike shops etc.

The ARMS System is perfect for independent retail jewelers with anywhere from 1 to 1100 stores. The ARMS System is not a "one size fits all" and is highly configurable.

Rating

(0)
4.2 / 5
(19)
Read All Reviews

Ideal number of Users

100-499

2 - 1000+

Ease of Use


4.2 / 5

Customer Support


4.2 / 5

Features & Functionality


4.2 / 5

Value for Money


3.9 / 5

Pros

  • "Good POS tooling but there are already better in the market."

  • "From the first time we decided to go with ARMS it has been great. We had CSR come out to New Mexico for the week to help us learn the program."

Cons

  • "Terrible for your pocket book, training was weak, they changed the software to gouge customers."

  • "The software is over priced, hard to use, complicated, and I have not got to the worst parts yet. We paid a tech to come to our location for a week and train our employees."

Product Features

  • check Appraisal Management
  • close Commission Management
  • close Consignments
  • close Customer Purchase History
  • close Jewelry Design
  • check Marketing Management
  • check Multi-Store Management
  • check Pricing Management
  • check Repair Tracking
  • check Supplier Management
  • check Wholesaler Management
  • check Appraisal Management
  • check Commission Management
  • check Consignments
  • check Customer Purchase History
  • check Jewelry Design
  • check Marketing Management
  • check Multi-Store Management
  • check Pricing Management
  • check Repair Tracking
  • check Supplier Management
  • check Wholesaler Management

Screenshots

View 4 screenshots 180738 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Repair Pilot vs Supergem

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