# Page 3 | Best Knowledge Base Software 2026 | Capterra > Page 3 - Find the top Knowledge Base software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/knowledge-base-software --- # Best Knowledge Base Software - Page 3 [## osTicket](https://www.capterra.com/p/125118/osTicket/) [4.3 (76)](https://www.capterra.com/p/125118/osTicket/reviews/) An open source customer support system that organizes, manages and archives incoming support requests. [Learn more about osTicket](https://www.capterra.com/p/125118/osTicket/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Oracle E-Business Suite](https://www.capterra.com/p/214932/Oracle-E-Business-Suite/) [4.3 (76)](https://www.capterra.com/p/214932/Oracle-E-Business-Suite/reviews/) Oracle E-Business Suite supports today’s evolving business models, drives productivity, and meets the demands of the modern mobile user [Learn more about Oracle E-Business Suite](https://www.capterra.com/p/214932/Oracle-E-Business-Suite/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Highspot](https://www.capterra.com/p/148612/Highspot/) [4.6 (75)](https://www.capterra.com/p/148612/Highspot/reviews/) Sales enablement solution that helps businesses with content, guidance, training, engagement, and coaching management. [Learn more about Highspot](https://www.capterra.com/p/148612/Highspot/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/) [3.6 (73)](https://www.capterra.com/p/227247/Sage-CRM/reviews/) Cloud and on-premise customer relationship management software for sales, marketing and customer service. [Learn more about Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## LiveHelpNow](https://www.capterra.com/p/99093/LiveHelpNow-Suite/) [4.6 (72)](https://www.capterra.com/p/99093/LiveHelpNow-Suite/reviews/) Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more [Learn more about LiveHelpNow](https://www.capterra.com/p/99093/LiveHelpNow-Suite/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## servis.ai](https://www.capterra.com/p/167757/FreeAgent-Network/) [4.6 (71)](https://www.capterra.com/p/167757/FreeAgent-Network/reviews/) With FreeAgent empower your customers by providing them with access to direct advanced support to find solutions faster. [Learn more about servis.ai](https://www.capterra.com/p/167757/FreeAgent-Network/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Stack Internal](https://www.capterra.com/p/180358/Stack-Overflow/) [4.7 (70)](https://www.capterra.com/p/180358/Stack-Overflow/reviews/) Empower your team to collaborate, ask questions, and learn on a dedicated knowledge management platform built for your organization. [Learn more about Stack Internal](https://www.capterra.com/p/180358/Stack-Overflow/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Zapnito](https://www.capterra.com/p/166934/Zapnito/) [4.6 (70)](https://www.capterra.com/p/166934/Zapnito/reviews/) The community platform built for personalized knowledge sharing. Connect customers to trusted knowledge and people — at the right time. [Learn more about Zapnito](https://www.capterra.com/p/166934/Zapnito/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Customerly](https://www.capterra.com/p/173977/Customerly/) [4.5 (70)](https://www.capterra.com/p/173977/Customerly/reviews/) Customerly helps SaaS teams automate support, boost retention, and engage customers with AI-powered automation, surveys, and emails. [Learn more about Customerly](https://www.capterra.com/p/173977/Customerly/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Unanet CRM by Cosential](https://www.capterra.com/p/250925/Cosential/) [4.4 (69)](https://www.capterra.com/p/250925/Cosential/reviews/) AEC firms grow revenue and decrease costs of winning business with Growth and Relationship Management for CRM, proposals, marketing. [Learn more about Unanet CRM by Cosential](https://www.capterra.com/p/250925/Cosential/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## HelpSite](https://www.capterra.com/p/146028/HelpSite-io/) [4.7 (68)](https://www.capterra.com/p/146028/HelpSite-io/reviews/) The easiest way to create a public or private hosted knowledge base for your customers or employees. Fully customizable and searchable. [Learn more about HelpSite](https://www.capterra.com/p/146028/HelpSite-io/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Infor Sales & Catering](https://www.capterra.com/p/251670/ReServe-Interactive/) [4.7 (67)](https://www.capterra.com/p/251670/ReServe-Interactive/reviews/) Cloud-based sales, catering, and event management software that manages the full event lifecycle from inquiry through billing. [Learn more about Infor Sales & Catering](https://www.capterra.com/p/251670/ReServe-Interactive/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Tracker](https://www.capterra.com/p/115913/Tracker/) [4.4 (66)](https://www.capterra.com/p/115913/Tracker/reviews/) Powerful and affordable issue tracking software solution that can be configured to your exact needs. [Learn more about Tracker](https://www.capterra.com/p/115913/Tracker/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Oracle Sales](https://www.capterra.com/p/139449/Oracle-Sales-Cloud/) [4.3 (65)](https://www.capterra.com/p/139449/Oracle-Sales-Cloud/reviews/) Equip your team with the proper processes, tools, resources and intelligence to increase revenues and engage your customer smarter. [Learn more about Oracle Sales](https://www.capterra.com/p/139449/Oracle-Sales-Cloud/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## SalesNexus](https://www.capterra.com/p/83518/SalesNexus-Online-CRM/) [4.5 (64)](https://www.capterra.com/p/83518/SalesNexus-Online-CRM/reviews/) Centralized knowledge base to support sales, marketing, and customer communication workflows.  [Learn more about SalesNexus](https://www.capterra.com/p/83518/SalesNexus-Online-CRM/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Chaport](https://www.capterra.com/p/164545/Chaport-Live-Chat/) [4.9 (63)](https://www.capterra.com/p/164545/Chaport-Live-Chat/reviews/) Multi-channel live chat solution with chatbots, knowledge base, auto-invitations, employee-to-employee transferring, and group chats. [Learn more about Chaport](https://www.capterra.com/p/164545/Chaport-Live-Chat/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Contentful](https://www.capterra.com/p/134266/Contentful/) [4.5 (63)](https://www.capterra.com/p/134266/Contentful/reviews/) Contentful, the leading composable content platform for digital-first business. [Learn more about Contentful](https://www.capterra.com/p/134266/Contentful/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## WalkMe](https://www.capterra.com/p/131194/WalkMe/) [4.4 (63)](https://www.capterra.com/p/131194/WalkMe/reviews/) WalkMe simplifies software adoption with AI-powered guidance and automation, maximizing efficiency and ROI. [Learn more about WalkMe](https://www.capterra.com/p/131194/WalkMe/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## SwipeGuide](https://www.capterra.com/p/182771/Work-Instruction-Software/) [4.4 (63)](https://www.capterra.com/p/182771/Work-Instruction-Software/reviews/) Instructional how-to meets frontline know-how.  [Learn more about SwipeGuide](https://www.capterra.com/p/182771/Work-Instruction-Software/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## SherpaDesk](https://www.capterra.com/p/136172/SherpaDesk/) [4.7 (62)](https://www.capterra.com/p/136172/SherpaDesk/reviews/) Finally a customer support solution that focuses on what really matters - Time [Learn more about SherpaDesk](https://www.capterra.com/p/136172/SherpaDesk/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Giva](https://www.capterra.com/p/183532/Giva-Customer-Service/) [4.9 (57)](https://www.capterra.com/p/183532/Giva-Customer-Service/reviews/) The Apple MAC of change management software in the cloud. [Learn more about Giva](https://www.capterra.com/p/183532/Giva-Customer-Service/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## 1CRM](https://www.capterra.com/p/131566/1CRM/) [4.3 (57)](https://www.capterra.com/p/131566/1CRM/reviews/) The most intuitive, customizable and cost-effective customer relationship management (CRM) solution on the market. [Learn more about 1CRM](https://www.capterra.com/p/131566/1CRM/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Froged](https://www.capterra.com/p/196490/Froged/) [4.5 (56)](https://www.capterra.com/p/196490/Froged/reviews/) FROGED's Platform will help you increase MRR & reduce churn through proactive onboarding, support & engagement tools. [Learn more about Froged](https://www.capterra.com/p/196490/Froged/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Waybook](https://www.capterra.com/p/229790/Waybook/) [4.9 (55)](https://www.capterra.com/p/229790/Waybook/reviews/) One place for everything your team needs to know. Always up to date, always accessible. [Learn more about Waybook](https://www.capterra.com/p/229790/Waybook/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Re:amaze](https://www.capterra.com/p/132952/Reamaze/) [4.8 (53)](https://www.capterra.com/p/132952/Reamaze/reviews/) Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business. [Learn more about Re:amaze](https://www.capterra.com/p/132952/Reamaze/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## ProProfs Chat](https://www.capterra.com/p/162609/ProProfs-Chat/) [4.8 (53)](https://www.capterra.com/p/162609/ProProfs-Chat/reviews/) ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers. [Learn more about ProProfs Chat](https://www.capterra.com/p/162609/ProProfs-Chat/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Motadata ServiceOps](https://www.capterra.com/p/153905/Motadata/) [4.6 (50)](https://www.capterra.com/p/153905/Motadata/reviews/) Motadata ServiceOps is an AI-enabled ITSM platform to streamline business processes with complete ESM capabilities. [Learn more about Motadata ServiceOps](https://www.capterra.com/p/153905/Motadata/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## SuiteCRM](https://www.capterra.com/p/136373/SuiteCRM/) [4.2 (48)](https://www.capterra.com/p/136373/SuiteCRM/reviews/) Open source modular CRM that can be configured for your sales or service department. Combined option is also available. [Learn more about SuiteCRM](https://www.capterra.com/p/136373/SuiteCRM/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Shape](https://www.capterra.com/p/173673/SetShape/) [4.7 (44)](https://www.capterra.com/p/173673/SetShape/reviews/) The most flexible CRM ever created! [Learn more about Shape](https://www.capterra.com/p/173673/SetShape/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Elium](https://www.capterra.com/p/154732/elium/) [4.8 (41)](https://www.capterra.com/p/154732/elium/reviews/) Elium brings AI-powered knowledge management to global operations or customer services. Integrated, secure, flexible and scalable. [Learn more about Elium](https://www.capterra.com/p/154732/elium/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## GLPI](https://www.capterra.com/p/126254/GLPi/) [4.5 (41)](https://www.capterra.com/p/126254/GLPi/reviews/) Web-based Open Source ITSM and Service Desk Software. It provides automatic inventory, software deployment & ITIL compatible Helpdesk. [Learn more about GLPI](https://www.capterra.com/p/126254/GLPi/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## FLG](https://www.capterra.com/p/130021/FLG-360/) [4.9 (40)](https://www.capterra.com/p/130021/FLG-360/reviews/) FLG is a simple, powerful, easy to use UK lead management CRM system with a free trial, basic and professional packages.  [Learn more about FLG](https://www.capterra.com/p/130021/FLG-360/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Igloo](https://www.capterra.com/p/84689/Igloo-Software/) [4.5 (40)](https://www.capterra.com/p/84689/Igloo-Software/reviews/) Igloo Software is the only digital workplace that enables a truly connected, collaborative, and engaged workforce. [Learn more about Igloo](https://www.capterra.com/p/84689/Igloo-Software/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Kapture CX](https://www.capterra.com/p/266354/Kapture/) [4.2 (40)](https://www.capterra.com/p/266354/Kapture/reviews/) Kapture CX is Gen-AI powered customer experience management solution, built for enterprises. [Learn more about Kapture CX](https://www.capterra.com/p/266354/Kapture/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Agiloft](https://www.capterra.com/p/101273/Agiloft/) [4.8 (38)](https://www.capterra.com/p/101273/Agiloft/reviews/) Cloud-based tool that helps streamline contract lifecycle management via obligation tracking, pre-made templates, workflows, and more. [Learn more about Agiloft](https://www.capterra.com/p/101273/Agiloft/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Deskpro](https://www.capterra.com/p/127288/DeskPRO/) [4.6 (38)](https://www.capterra.com/p/127288/DeskPRO/reviews/) Powerful and robust helpdesk software for all industries and organizations; available through Cloud hosting or self-hosted On-Premise. [Learn more about Deskpro](https://www.capterra.com/p/127288/DeskPRO/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Scribe](https://www.capterra.com/p/252555/Scribe/) [4.8 (37)](https://www.capterra.com/p/252555/Scribe/reviews/) Scribe’s Workflow AI platform helps organizations work smarter and faster by documenting, scaling, and optimizing how work gets done. [Learn more about Scribe](https://www.capterra.com/p/252555/Scribe/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Salesboom CRM Suite](https://www.capterra.com/p/12686/Salesboom-CRM/) [4.3 (37)](https://www.capterra.com/p/12686/Salesboom-CRM/reviews/) Founded in 2003. Salesboom is the world's best Value-Based cloud-CRM for your brand. [Learn more about Salesboom CRM Suite](https://www.capterra.com/p/12686/Salesboom-CRM/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## XOi](https://www.capterra.com/p/174225/Vision/) [4.9 (36)](https://www.capterra.com/p/174225/Vision/reviews/) Technicians that use XOi technology in the field collect critical job site data, and connect instantly with the answers they need. [Learn more about XOi](https://www.capterra.com/p/174225/Vision/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Desku](https://www.capterra.com/p/275845/Desku/) [4.7 (36)](https://www.capterra.com/p/275845/Desku/reviews/) Desku is AI Customer Service Software With LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations. [Learn more about Desku](https://www.capterra.com/p/275845/Desku/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## UseResponse](https://www.capterra.com/p/170123/UseResponse/) [4.6 (36)](https://www.capterra.com/p/170123/UseResponse/reviews/) Customer Support & Feedback Software. Available in SaaS & On-Premise. Highly customizable, scalable and flexible. Free 14-day trial. [Learn more about UseResponse](https://www.capterra.com/p/170123/UseResponse/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## TeamGram](https://www.capterra.com/p/167763/TeamGram/) [4.9 (35)](https://www.capterra.com/p/167763/TeamGram/reviews/) Intuitive CRM that will increase your sales performance.Manage your sales pipeline and beat the competition. Try FREE for 14 days! [Learn more about TeamGram](https://www.capterra.com/p/167763/TeamGram/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## EcholoN](https://www.capterra.com/p/189744/Echolon/) [4.7 (35)](https://www.capterra.com/p/189744/Echolon/#reviews) Service Management Software Suite that represents a comprehensive solution for service, support, and customer care [Learn more about EcholoN](https://www.capterra.com/p/189744/Echolon/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Tiled](https://www.capterra.com/p/178077/Tiled/) [4.5 (35)](https://www.capterra.com/p/178077/Tiled/reviews/) Microapp platform built to increase engagement and deliver insight. [Learn more about Tiled](https://www.capterra.com/p/178077/Tiled/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Dealer.com](https://www.capterra.com/p/222063/Dealercom/) [4.3 (35)](https://www.capterra.com/p/222063/Dealercom/reviews/) Online inventory tracking solution that offers vehicles video and photo uploading, pricing, incentives management, and marketing tools. [Learn more about Dealer.com](https://www.capterra.com/p/222063/Dealercom/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## AnswerHub](https://www.capterra.com/p/135634/AnswerHub/) [4.2 (34)](https://www.capterra.com/p/135634/AnswerHub/#reviews) AnswerHub's platform drives team knowledge sharing, expert identification, faster problem-solving, and decreased onboarding time. [Learn more about AnswerHub](https://www.capterra.com/p/135634/AnswerHub/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Edflex](https://www.capterra.com/p/209075/Edflex/) [4.4 (33)](https://www.capterra.com/p/209075/Edflex/reviews/) Edflex: Redefining Learning. Empower employees with diverse, curated content anytime, anywhere. Elevate your learning experience today! [Learn more about Edflex](https://www.capterra.com/p/209075/Edflex/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Salesforce Field Service](https://www.capterra.com/p/153526/Field-Service-Lightning/) [4.3 (33)](https://www.capterra.com/p/153526/Field-Service-Lightning/reviews/) Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Field Service](https://www.capterra.com/p/153526/Field-Service-Lightning/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Mayday](https://www.capterra.com/p/247599/Mayday/) [4.7 (31)](https://www.capterra.com/p/247599/Mayday/reviews/) Mayday is the omnichannel knowledge base that simplifies operations and elevates service. [Learn more about Mayday](https://www.capterra.com/p/247599/Mayday/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management [## Focus Softnet](https://www.capterra.com/p/191388/Centra-Hub-CRM/) [3.9 (31)](https://www.capterra.com/p/191388/Centra-Hub-CRM/reviews/) CentraHub CRM is fully customizable integrated sales, marketing, and service suite to automate conversion for growing businesses. [Learn more about Focus Softnet](https://www.capterra.com/p/191388/Centra-Hub-CRM/) Knowledge Base features reviewers most value Catalog Management Collaboration Tools Customizable Branding Customizable Templates Full Text Search Knowledge Management Reporting/Analytics Self Service Portal User Management Page 3 of 7 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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