# Best Free Knowledge Base Software Solutions 2026 | Capterra

> Find and compare the 2026 best free Knowledge Base software solutions, using our interactive tool to quickly narrow your choices based on businesses like yours.

Source: https://www.capterra.com/knowledge-base-software/s/free

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# Best Knowledge Base Software for free

For more information consult our [Knowledge Base Buyers Guide](#buyers-guide-content)

[4.5 (3407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-base-software/shortlist/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.  [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

81% recommend this product

[4.7 (290)](https://www.capterra.com/p/177031/Document360/reviews/)

Document360 is an AI-powered knowledge base platform designed for enterprises to centralize, manage and scale their knowledge. [Learn more about Document360](https://www.capterra.com/p/177031/Document360/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

90% recommend this product

[4.8 (182)](https://www.capterra.com/p/165150/livepro/reviews/)

livepro is purpose-built contact center Knowledge Management. Delivering quick and easy answers to agents, not long documents. [Learn more about livepro](https://www.capterra.com/p/165150/livepro/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

96% recommend this product

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[## monday.com](https://www.capterra.com/p/147657/monday-com/)

[4.6 (5720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Create a dynamic knowledge base your whole team can contribute to while they work to make sure information is always up-to-date. [Learn more about monday.com](https://www.capterra.com/p/147657/monday-com/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

[## Connecteam](https://www.capterra.com/p/153140/Connecteam/)

[4.6 (5044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-base-software/shortlist/)

Collect your company information in a knowledge base center that’s easy for employees to navigate and continuously learn from. [Learn more about Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

[## Confluence](https://www.capterra.com/p/136446/Confluence/)

[4.5 (3660)](https://www.capterra.com/p/136446/Confluence/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-base-software/shortlist/)

Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed. [Learn more about Confluence](https://www.capterra.com/p/136446/Confluence/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

[## Odoo](https://www.capterra.com/p/135618/Odoo/)

[4.2 (1291)](https://www.capterra.com/p/135618/Odoo/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-base-software/shortlist/)

Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more. [Learn more about Odoo](https://www.capterra.com/p/135618/Odoo/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-base-software/shortlist/)

Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

[## Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

[4.5 (816)](https://www.capterra.com/p/136189/Salesforce/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-base-software/shortlist/)

Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

[## JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

[4.5 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-base-software/shortlist/)

ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

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85% of professionals opt for a 30-day trial before the software purchase

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We have selected the most important and critical features as defined by Capterra user reviews

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Catalog Management

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