# Best Free Knowledge Base Software Solutions 2026 | Capterra

> Find and compare the 2026 best free Knowledge Base software solutions, using our interactive tool to quickly narrow your choices based on businesses like yours.

Source: https://www.capterra.com/knowledge-base-software/s/free

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# Best Knowledge Base Software for free

[4.5 (2213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-base-software/shortlist/)

Zoho Desk is a customer service software that allows you to create SEO-friendly, multilingual, and multi-brand knowledge base. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

[4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-base-software/shortlist/)

Document360 is an AI-powered knowledge base platform designed for enterprises to centralize, manage and scale their knowledge. [Learn more about Document360](https://www.capterra.com/p/177031/Document360/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

90% recommend this product

[4.8 (182)](https://www.capterra.com/p/165150/livepro/reviews/)

livepro is purpose-built contact center Knowledge Management. Delivering quick and easy answers to agents, not long documents. [Learn more about livepro](https://www.capterra.com/p/165150/livepro/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

96% recommend this product

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[4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-base-software/shortlist/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.  [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

81% recommend this product

[## monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

[4.6 (6072)](https://www.capterra.com/p/147657/monday-com/reviews/)

Create a dynamic knowledge base your whole team can contribute to while they work to make sure information is always up-to-date. [Learn more about monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

[## Connecteam](https://www.capterra.com/p/153140/Connecteam/)

[4.6 (5298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-base-software/shortlist/)

Knowledge Base for Frontline Teams - Policies, Guides, Training & Resources in One App [Learn more about Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

[## Confluence](https://www.capterra.com/p/136446/Confluence/)

[4.5 (3697)](https://www.capterra.com/p/136446/Confluence/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-base-software/shortlist/)

Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed. [Learn more about Confluence](https://www.capterra.com/p/136446/Confluence/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

[## Odoo](https://www.capterra.com/p/135618/Odoo/)

[4.2 (1314)](https://www.capterra.com/p/135618/Odoo/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-base-software/shortlist/)

Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more. [Learn more about Odoo](https://www.capterra.com/p/135618/Odoo/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-base-software/shortlist/)

Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

[## Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

[4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-base-software/shortlist/)

Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Knowledge Base features reviewers most value

Catalog Management

Collaboration Tools

Customizable Branding

Customizable Templates

Full Text Search

Knowledge Management

Reporting/Analytics

Self Service Portal

User Management

## Top-rated software of 2026

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