Knowledge Management Software

Find the best Knowledge Management Software for your business. Compare product reviews and features to build your list.

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Despite popular opinion, life as a service desk agent is as unglamorous as it can get. A support agent spends most of his time, answering the same set of questions over and over. Imagine answering "How do I reset my password?" fifty times a day; not only does this make their life incredibly monotonous but it also makes the end-user wait for an answer to a problem or query that actually could be solved in a jiffy with the right guide. Learn more about Freshservice

Speed up your IT process by using and creating knowledge base for your service desk software Learn more about Freshservice

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Learn more about Zendesk

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms. Learn more about Zendesk

Bloomfires knowledge management software allows teammates to quickly and securely share information in a dynamic and social environment. When every piece of content is centralized and searchable, teams can access information when they need it, from any device. Employees spend upwards of 20% of their time looking for information, Bloomfire reduces that time to increase productivity and efficiency. Upgrade your knowledge management software today and see what Bloomfire can do for you. Learn more about Bloomfire

A secure knowledge management software that allows teams of all sizes to create, share, upload, and collaborate around content. Learn more about Bloomfire

Centralize and organize your team's work, so you can create and communicate in the same place. Create and share documents, manage projects, and stay connected every step of the way. Quip combines documents, spreadsheets, tasks, and chat in one seamless experience. Used by thousands of the most innovative companies in the world including Facebook, NewRelic, Quora, and Pinterest. Available on web, Mac, Windows, Android, and iOS. Get started with Quip for free. Learn more about Quip

Quip combines documents, spreadsheets, and chat in one organized experience. Learn more about Quip

Litmos is an award winning learning management system & the most user-friendly LMS in the world. Litmos enables the rapid creation of web-based courses & easy distribution to learners on Mac, PC, iPhone, iPad & Android. Easily create learning courses in minutes. Litmos is the future of learning! Thousands of companies have switched from their old LMS to Litmos over the years. Find out why and Start your FREE trial today! *No Credit Card, No Risk & No Obligation. Learn more about Litmos LMS

Test drive our award-winning learning management system, trusted by 3M+ users. Risk-free trial. Learn more about Litmos LMS

Answerbase

by Lumin Creative

Answerbase is a Q&A knowledge sharing platform, allowing your users to effectively request information and receive answers from the most capable resource. It allows users to ask questions, receive quality answers, and browse helpful content & articles to effectively meet the information demands of your customers about your products and services. Each system comes with user-friendly administration tools to customize, manage and grow a knowledge base that saves both resources and time. Learn more about Answerbase

A Q&A knowledge sharing platform allowing users to ask questions, receive answers, and browse content and articles. Learn more about Answerbase

Freshdesk is a SaaS based customer support software that comes with an in-built knowledge base. Support teams can create knowledge base articles to share step-by-step instructions and guides, along workarounds and solutions to common problems. You can even turn on Google Analytics integrations to get a peek at what people are looking for in your support portal. You can share certain solution articles within your team, with customers from certain companies, logged in users and the like. Learn more about Freshdesk

Freshdesk is SaaS based customer support software that's used by more than 80,000 businesses across the world. Learn more about Freshdesk

Swiftype Enterprise Search allows your knowledge management team to search, organize and access content across multiple cloud data sources (Salesforce, Confluence, Google G Suite, Dropbox, Slack, etc), when and where they need it. Find your files, docs, or data in no time, with all the tools to customize, analyze and improve your discovery experience. Learn more about Enterprise Search

Search and access any doc across any cloud data sources. Swiftype is the leading enterprise search solution for knowledge management. Learn more about Enterprise Search

Atlassian Confluence organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform with Confluence! Learn more about Confluence

Atlassian Confluence lets you organizes work, liberates ideas, and discover the next big thing from the unlikeliest of places. Learn more about Confluence

Intranet DASHBOARD

by Intranet DASHBOARD

Build an entire Knowledge Management intranet, extranet or portal, without any programming skills. And do it quickly! Intranet DASHBOARD (iD) is an Intranet Enterprise Knowledge Management System - an integrated platform that creates a centralized hub from which to build, manage and deploy a knowledge management portal. Complete suite of over 40 portal tools including business process, content management and knowledge management tools. Learn more about Intranet DASHBOARD

Build an entire Knowledge Management intranet, extranet or portal, without any programming skills. And do it quickly! Learn more about Intranet DASHBOARD

HappyFox is a web based knowledge management help desk hosted on the cloud. It provides a simple online knowledge base software that's beautiful, searchable, social media ready and responsive for the mobile. It supports both internal and external knowledge base. HappyFox's powerful search and automatic in-line suggestions helps your customers to find solutions faster. Community forums help customers connect. Learn more about HappyFox

A knowledge management help desk software that helps you remove clutter and manage your customer support queries easily. Learn more about HappyFox

Have you ever attended an After Action Review, Hotwash or other recap of an important project, event or training and wondered how the important lessons and best practices were captured and made available for use in the future? Most often this information is lost as soon as the meeting is over or is never recalled for future use. The Secutor Solutions Lessons Learned Database provides a repository in which this knowledge can be captured and maintained for future use. Learn more about Lessons Learned Database

A database for storing and searching for lessons learned and best practices. Learn more about Lessons Learned Database

AnswerHub is a knowledge management platform for developers built on a question and answer (Q&A) foundation. With additional features like ideation and knowledge base, AnswerHub is the perfect solution for capturing, sharing, and succeeding with shared knowledge. Some of the most successful companies in the world use AnswerHub for collaboration, social learning, customer support and online community including: GE, Epic Games, LinkedIn, Estee Lauder, eBay, USAA, Unity, and Thomson Reuters. Learn more about AnswerHub

AnswerHub is an enterprise knowledge management solution for developers for collaboration, scalability, & integration. Learn more about AnswerHub

Twine

by Twine Intranet

Twine connects people, content and ideas together through one simple and secure portal. Enjoy all the tools you need: Knowledge Library, News & Blogs, Forums, Groups, People Directory, Polls and Surveys, File Manager, Calendar and Workflow Builder. Twine is designed for integration: pull data from Salesforce; sign-on using Google Apps, Microsoft or LinkedIn; and easily upload from OneDrive, Google and other major files services. Learn more about Twine

Unexpectedly simple: Twine connects people, content and ideas together through one simple portal. Learn more about Twine

ComAround Knowledge is an easy-to-use knowledge management and self-service solution that specializes in capturing, structuring and sharing knowledge throughout the support flow. The solution is KCS Verified, which means it supports best practice workflow. ComAround Knowledge is cloud based and integrates with ITSM solutions with ComAround Connect. ComAround has already helped thousands of service organizations improve their technology to achieve knowledge management and self-service success. Learn more about ComAround Knowledge

The world-leading solution for knowledge management & self-service success. It is KCS Verified and integrates with any ITSM solution. Learn more about ComAround Knowledge

Use your favorite browser or mobile device to manage all your documents, books, artifacts, videos, PDFs, maps, journals, logbooks, scrapbooks, photographs. Only one system to manage digital as well as physical. Replace your traditional archives, library, museum, and/or records management software with a product that takes you into the digital world. You retain all the function you enjoy with your legacy system. We migrate your legacy data. Cloud option starts under $400/month. Learn more about Eloquent WebSuite

Mobile-Friendly system for archives, library, museum, and records management integrated for EKB and DAM. On-site or in Eloquent Cloud Learn more about Eloquent WebSuite

While it does take a fair amount of resources and dedication to build and maintain a knowledge base that will transform your service business, the result will offer a new degree of resiliency and responsiveness enabling you that get there first and to beat the competition on every level in the service business by providing employees, partners and customers with the most effective troubleshooting knowledge. Learn more about Intelligent Troubleshooting

Wouldn't it be cool if your technicians could be trained easier, troubleshoot like the experts and fix problems on the first visit? Learn more about Intelligent Troubleshooting

NotoWare

by Tri-J Solutions

NotoWare software provides a complete system for managing the capture, organization and distribution of knowledge. It allows companies to maximize the use of knowledge for greater productivity and responsiveness to change. NotoWare gives employees quick access to the instructional knowledge they need to perform their work, increasing efficiency. This knowledge is easily updated and shared with co-workers so that everyone is working with the latest information. Sign up for a free demo. Learn more about NotoWare

NotoWare provides companies with a complete system for managing the capture, organization and distribution of knowledge. Learn more about NotoWare

Inmagic Presto makes it easy to connect people with information they need, with less time searching and more time doing. Presto alleviates such problems as information silos and poorly organized content. It integrates internal and external information repositories and enables users to add value via social features, such as tagging, liking, commenting and rating. Powerful discovery options enable users to find critical information and content they might never get via traditional search methods. Learn more about Inmagic Presto

Presto offers knowledge management and social knowledge acceleration, delivering efficiency and access, for a one-stop info/KM shop Learn more about Inmagic Presto

eXo Platform is an open-source social-collaboration software designed for enterprises. It is full featured, based on standards, extensible and has an amazing design. eXo helps companies connect their employees, customers, and developers through social, collaborative and content-driven intranets, websites and dashboards. Learn more about eXo Platform

Open-source social-collaboration software designed for enterprises - based on standards, extensible and has an amazing design. Learn more about eXo Platform

MyHub

by MyHub Intranet Solutions

Quickly and easily get to grips with your company-wide knowledge with MyHubs cloud-based intranet software. MyHub is a low-cost intranet solution that provides an out of the box intranet with a range of powerful business tools designed improve internal communications, knowledge management, and employee engagement. Such as staff directory, profiles, secure login, mobile friendly, document/file storage, blogs, forums, custom pages. Learn more about MyHub

MyHub is a cloud-based intranet software solution that provides companies with a range of powerful business tools. Learn more about MyHub

KBPublisher is a web based knowledge base application that can be pretty much anything you want it to be. Use it to share knowledge with others. Publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs and any other type of information. All your users would need to access your information is a standard web browser and an internet connection. Learn more about KBPublisher

Web based knowledge base, FAQs, online help, APIs, etc. Learn more about KBPublisher

Helpjuice Is THE Knowledge Base Platform used by thousands of companies for both reducing support & sharing knowledge internally. - Fully brandable, and we even help customize your knowledge base, to make it pixel perfect. Say goodbye to KBs that dont feel YOURS - Instant Intelligent Search brings up the RIGHT results the first time you type - Advanced Analytics give you the right insight into your KB & how to improve it - Other features include Multi-Lingual, SSO, Custom Domain, API Learn more about Helpjuice

Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages Learn more about Helpjuice

SABIO is a SaaS knowledge management solution, specifically designed for customer service organizations. The software enables a new quality in information management and brings every departments knowledge to the fingertips of the individual customer service agent. SABIO stands for complex information management necessities. No more information monopoly for individual employees. Easy, quick and accessible by everyone. Learn more about SABIO Knowledge Management

Simple and intuitive knowledge management software, for more productive customer service organizations. Try SABIO for free! Learn more about SABIO Knowledge Management

Thought Industries

by Thought Industries

Thought Industries is one of the world's fastest-growing online learning companies and is helping businesses of all sizes to create and deliver highly interactive and engaging learning experiences targeted towards consumers, professionals, and the extended enterprise. More than just an "LMS", the Thought Industries' Learning Business Platform provides a modern way to create online learning courses, content, and custom microsites and distribute to your relevant audiences with ease. Learn more about Thought Industries

Thought Industries is one of the fastest growing online learning companies and creator of the first Learning Business Platform. Learn more about Thought Industries

KnowledgeOwl

by KnowledgeOwl

Easy to use and update, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers & staff Learn more about KnowledgeOwl

Easy to use and update, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers & staff Learn more about KnowledgeOwl

Desk.com is help desk support software made smarter, easier and more affordable. Learn more about Desk.com

Desk.com is help desk support software made smarter, easier and more affordable. Learn more about Desk.com

High-end solution designed for effective collaboration, communication, social networking, and workflow and knowledge management. Learn more about Bitrix24

High-end solution designed for effective collaboration, communication, social networking, and workflow and knowledge management. Learn more about Bitrix24

EduBrite

by EduBrite Systems

Online LMS allows businesses, training institutes to provide end-to-end training solutions to their employees, partners and customers. Learn more about EduBrite

Online LMS allows businesses, training institutes to provide end-to-end training solutions to their employees, partners and customers. Learn more about EduBrite

Salesforce Community Cloud

by Salesforce Community Cloud

Online community software that enables companies to connect customers, partners, and employees to get work done anywhere. Learn more about Salesforce Community Cloud

Online community software that enables companies to connect customers, partners, and employees to get work done anywhere. Learn more about Salesforce Community Cloud

Shelf is a content sharing platform that helps distributed teams organize, and find their most important resources in one place Learn more about Shelf

Shelf is a content sharing platform that helps distributed teams organize, and find their most important resources in one place Learn more about Shelf

Decision tree driven interactive guides for technical support & customer service Learn more about AGI Self Service

Decision tree driven interactive guides for technical support & customer service Learn more about AGI Self Service

XWiki is an Open Source collaborative platform allowing companies of all sizes to save time and money by enhancing collaboration. Learn more about XWiki

XWiki is an Open Source collaborative platform allowing companies of all sizes to save time and money by enhancing collaboration. Learn more about XWiki

ProcedureFlow

by ProcedureFlow

When you represent expert knowledge as a visual map, you give people the confidence to start the work sooner. Learn more about ProcedureFlow

When you represent expert knowledge as a visual map, you give people the confidence to start the work sooner. Learn more about ProcedureFlow

MangoApps

by MangoApps

All-in-one Knowledge Management, collaboration & social intranet platform. Everything you want, on cloud or on premise. Learn more about MangoApps

All-in-one Knowledge Management, collaboration & social intranet platform. Everything you want, on cloud or on premise. Learn more about MangoApps

Igloo Software

by Igloo Software

A modern intranet solution designed to improve communication, share knowledge, and build trusted connections. Learn more about Igloo Software

A modern intranet solution designed to improve communication, share knowledge, and build trusted connections. Learn more about Igloo Software

Nuxeo's Content Services Platform is the foundation for applications that manage the entire lifecycle of business content. Learn more about Nuxeo Platform

Nuxeo's Content Services Platform is the foundation for applications that manage the entire lifecycle of business content. Learn more about Nuxeo Platform

Enablement

by CallidusCloud

SaaS portal software for sales enablement to help share knowledge. Learn more about Enablement

SaaS portal software for sales enablement to help share knowledge. Learn more about Enablement

SmartSupport

by Safeharbor Knowledge Solutions

SmartSupport Knowledge Base Software helps your customers and agents quickly and intuitively find the information they need. Learn more about SmartSupport

SmartSupport Knowledge Base Software helps your customers and agents quickly and intuitively find the information they need. Learn more about SmartSupport

Create PDFs, edit them, and convert PDFs into Word, Excel and PowerPoint. Enterprise security, simplicity, and no monthly fees Learn more about Nuance Power PDF Advanced

Create PDFs, edit them, and convert PDFs into Word, Excel and PowerPoint. Enterprise security, simplicity, and no monthly fees Learn more about Nuance Power PDF Advanced

ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again. Learn more about ProProfs Knowledge Base

ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again. Learn more about ProProfs Knowledge Base

SupportHero

by SupportHero

In-App Knowledge Base to help you reduce Support Tickets work by more than 40%. Learn more about SupportHero

In-App Knowledge Base to help you reduce Support Tickets work by more than 40%. Learn more about SupportHero

A powerful collaboration and project management solution that enables teams to collaborate around files. Learn more about iMeetCentral

A powerful collaboration and project management solution that enables teams to collaborate around files. Learn more about iMeetCentral

Share knowledge in the context of your business processes. Learn more about Gluu

Share knowledge in the context of your business processes. Learn more about Gluu

Helpman

by Helpman

Create a knowledge base/help center for your product or online store in a few minutes. Learn more about Helpman

Create a knowledge base/help center for your product or online store in a few minutes. Learn more about Helpman

Tallium

by TallyFox

Tallium Knowledge Management links relevant expertise & information automatically in real time. Learn more about Tallium

Tallium Knowledge Management links relevant expertise & information automatically in real time. Learn more about Tallium

Ready-to-use KM technology that delivers fast, context-sensitive, answer-oriented access to the knowledge stored in documents. Learn more about Theum

Ready-to-use KM technology that delivers fast, context-sensitive, answer-oriented access to the knowledge stored in documents. Learn more about Theum

Allows you to quickly and easily begin to capture and provide departmentally secured access to your organizational knowledge. Learn more about Novo Knowledge Base Software

Allows you to quickly and easily begin to capture and provide departmentally secured access to your organizational knowledge. Learn more about Novo Knowledge Base Software

PHPKB

by Chadha Software Technologies

Leading web-based fully responsive knowledge management software. Enables your organization to locate, capture and share information. Learn more about PHPKB

Leading web-based fully responsive knowledge management software. Enables your organization to locate, capture and share information. Learn more about PHPKB

IRIS Business Architect

by Benchmark Consulting

Reliable Business architecture software to deliver successfully your agile initiatives at lower risk from planning to execution. Learn more about IRIS Business Architect

Reliable Business architecture software to deliver successfully your agile initiatives at lower risk from planning to execution. Learn more about IRIS Business Architect

Altiar

by Altiar

A powerful, simple to customize platform with integrated tools to promote and share knowledge and content within an organization. Learn more about Altiar

A powerful, simple to customize platform with integrated tools to promote and share knowledge and content within an organization. Learn more about Altiar

HelpSite.io

by HelpSite.io

HelpSite.io is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get starte Learn more about HelpSite.io

HelpSite.io is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get starte Learn more about HelpSite.io

KPS Knowledge Management Software

by Knowledge Powered Solutions

Flexible and configurable out of the box knowledge management software, enables you to support staff and customers alike. Learn more about KPS Knowledge Management Software

Flexible and configurable out of the box knowledge management software, enables you to support staff and customers alike. Learn more about KPS Knowledge Management Software

Auros

by Auros Knowledge Systems

Knowledge Management solution for the Advanced Manufacturing sector that captures and structures organizational know-how and standards. Learn more about Auros

Knowledge Management solution for the Advanced Manufacturing sector that captures and structures organizational know-how and standards. Learn more about Auros

Connotate

by Connotate

Complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Learn more about Connotate

Complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Learn more about Connotate

elevio

by elevio

Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio

Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio

FuzeDigital

by FuzeDigital

Comprehensive, modular and easy to use web-based customer care software suite. Learn more about FuzeDigital

Comprehensive, modular and easy to use web-based customer care software suite. Learn more about FuzeDigital

ScreenSteps

by Blue Mango Learning Systems

Software documentation tool designed to create an online knowledge base, maintain online documentation, and share information. Learn more about ScreenSteps

Software documentation tool designed to create an online knowledge base, maintain online documentation, and share information. Learn more about ScreenSteps

Captures knowledge from across the organization, and packages and makes it readily available for the shared use of employees. Learn more about ServiceNow Knowledge Management

Captures knowledge from across the organization, and packages and makes it readily available for the shared use of employees. Learn more about ServiceNow Knowledge Management

KANA SEM creates a complete customer service ecosystem to help you approach the challenges in customer service today. Learn more about KANA Knowledge Management

KANA SEM creates a complete customer service ecosystem to help you approach the challenges in customer service today. Learn more about KANA Knowledge Management

Provides multiple channels of access so that users can get the information they need in a manner that they choose. Learn more about Unified Knowledge Platform

Provides multiple channels of access so that users can get the information they need in a manner that they choose. Learn more about Unified Knowledge Platform

Acknow

by The Invaders

Cloud platform that saves your knowledge capital and transforms it into a wealth-generating asset. Learn more about Acknow

Cloud platform that saves your knowledge capital and transforms it into a wealth-generating asset. Learn more about Acknow

ClickHelp

by ClickHelp

Online documentation and knowledge base tool. Supports teamwork, single-sourcing, SSO, password-protected documents, printed export ... Learn more about ClickHelp

Online documentation and knowledge base tool. Supports teamwork, single-sourcing, SSO, password-protected documents, printed export ... Learn more about ClickHelp

HelpDocs

by HelpDocs

Drive down support ticket volume and keep your team in the loop with a fully-featured knowledge base. Learn more about HelpDocs

Drive down support ticket volume and keep your team in the loop with a fully-featured knowledge base. Learn more about HelpDocs

Keeeb Unity is a subscription-based software that eliminates redundant business research, reduces costs, and increases productivity. Learn more about Unity

Keeeb Unity is a subscription-based software that eliminates redundant business research, reduces costs, and increases productivity. Learn more about Unity

Lumo Flow

by Lumo Research

A real-time stream of knowledge from discussions, documents and tasks in a shared workspace with syndicated content from the web. Learn more about Lumo Flow

A real-time stream of knowledge from discussions, documents and tasks in a shared workspace with syndicated content from the web. Learn more about Lumo Flow

IBM Enterprise Content Management allows businesses to access, analyze, and act on business content. Learn more about IBM ECM

IBM Enterprise Content Management allows businesses to access, analyze, and act on business content. Learn more about IBM ECM

AlwaySupport

by AlwaySupport

Self-learning knowledge-base solution that provides contextually relevant answers to support queries in real time. Learn more about AlwaySupport

Self-learning knowledge-base solution that provides contextually relevant answers to support queries in real time. Learn more about AlwaySupport

Correlate K-Map, your cure for digital chaos. Non-intrusive, transparent and very easy to install and use Windows software. Learn more about Correlate K-Map

Correlate K-Map, your cure for digital chaos. Non-intrusive, transparent and very easy to install and use Windows software. Learn more about Correlate K-Map

Elqano

by Elqano

A knowledge management platform that enables our customers to make the right decisions with the right information. Learn more about Elqano

A knowledge management platform that enables our customers to make the right decisions with the right information. Learn more about Elqano

eStudio

by Same-Page.com

Project management software, collaboration tools and group scheduling calendars that coordinate coworkers, vendors and clients. Learn more about eStudio

Project management software, collaboration tools and group scheduling calendars that coordinate coworkers, vendors and clients. Learn more about eStudio

Web based knowledge sharing platform providing verified information from experts on your team: where you work, when you need it most. Learn more about Guru

Web based knowledge sharing platform providing verified information from experts on your team: where you work, when you need it most. Learn more about Guru

SaaS solution for Knowledge Management and Competitive Intelligence that decreases time and money spent on finding information. Learn more about Intelligence2day

SaaS solution for Knowledge Management and Competitive Intelligence that decreases time and money spent on finding information. Learn more about Intelligence2day

Knowledgebase Manager Pro

by Web-Site-Scripts.com

Enterprise class AJAX driven knowledge management software built with Web2.0 technologies to easily manage and share your knowledge. Learn more about Knowledgebase Manager Pro

Enterprise class AJAX driven knowledge management software built with Web2.0 technologies to easily manage and share your knowledge. Learn more about Knowledgebase Manager Pro

Lessons Learned Server is knowledge base web application that lets you share information with employees within your organization. Learn more about Lessons Learned Server

Lessons Learned Server is knowledge base web application that lets you share information with employees within your organization. Learn more about Lessons Learned Server

Qiqqa

by Quantisle

Search for, record, share and instantly recall the important information from your research documents with Qiqqa. Learn more about Qiqqa

Search for, record, share and instantly recall the important information from your research documents with Qiqqa. Learn more about Qiqqa

An integrated research management suite that seamlessly retains your notes, ranking assessments, and documents. Learn more about RedQuarry RMS

An integrated research management suite that seamlessly retains your notes, ranking assessments, and documents. Learn more about RedQuarry RMS

Sugester

by Sugester

Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business. Learn more about Sugester

Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business. Learn more about Sugester

Panviva captures information, optimizes it for better understanding and delivers it to your employees, anywhere. Learn more about SupportPoint

Panviva captures information, optimizes it for better understanding and delivers it to your employees, anywhere. Learn more about SupportPoint

Way We Do

by Way We Do

Way We Do is cloud-based SOP Software that seamlessly integrates policies, procedures and checklists into the team's daily workflow. Learn more about Way We Do

Way We Do is cloud-based SOP Software that seamlessly integrates policies, procedures and checklists into the team's daily workflow. Learn more about Way We Do

Help companies gain insight from their information ecosystems by consolidating, correlating and normalizing information, and more. Learn more about Coveo for Customer Service & CRM

Help companies gain insight from their information ecosystems by consolidating, correlating and normalizing information, and more. Learn more about Coveo for Customer Service & CRM

FirmCover

by Benchmark Technologies International

Provides a controlled environment for efficiently updating your internal controls, policies, procedures and training manuals. Learn more about FirmCover

Provides a controlled environment for efficiently updating your internal controls, policies, procedures and training manuals. Learn more about FirmCover

Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow. Learn more about K2C Knowledge Management

Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow. Learn more about K2C Knowledge Management

OneWindow Workplace

by One Window Workplace by Withum

A turnkey modern social intranet for Microsoft Office 365, revolutionizes the way employees collaborate, communicate and engage. Learn more about OneWindow Workplace

A turnkey modern social intranet for Microsoft Office 365, revolutionizes the way employees collaborate, communicate and engage. Learn more about OneWindow Workplace

Quosera

by Sopan Technologies

A Q&A and Knowledge Management platform inspired from Quora with cross browser support and a powerful editor. Learn more about Quosera

A Q&A and Knowledge Management platform inspired from Quora with cross browser support and a powerful editor. Learn more about Quosera

Provides service desk analysts with a knowledge base of easy-to-find solutions and gives users self-service search options. Learn more about Remedy Knowledge Management

Provides service desk analysts with a knowledge base of easy-to-find solutions and gives users self-service search options. Learn more about Remedy Knowledge Management

Moxie Knowledge

by Moxie Software

Moxie Knowledge Management Software provides instant and accurate information for customers and employees. Learn more about Moxie Knowledge

Moxie Knowledge Management Software provides instant and accurate information for customers and employees. Learn more about Moxie Knowledge

AnswerCart

by AnswerCart

Provide a community platform to the businesses which can be integrated with websites or mobile apps for Q&A. Learn more about AnswerCart

Provide a community platform to the businesses which can be integrated with websites or mobile apps for Q&A. Learn more about AnswerCart

AnswerDash

by AnswerDash

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions. Learn more about AnswerDash

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions. Learn more about AnswerDash

Intelligent customer experience software application that reduces service costs, increases revenue, and improves customer satisfaction. Learn more about Aptean Knova KM

Intelligent customer experience software application that reduces service costs, increases revenue, and improves customer satisfaction. Learn more about Aptean Knova KM

ArabDox

by Sakhr Software

Online knowledge management system that offers classifying, organizing, indexing, and storing documents in Arabic, English and French. Learn more about ArabDox

Online knowledge management system that offers classifying, organizing, indexing, and storing documents in Arabic, English and French. Learn more about ArabDox

Assyst

by Assyst International

Assyst enterprise knowledge management solutions helps collaborate, harness digital assets, and publish information. Learn more about Assyst

Assyst enterprise knowledge management solutions helps collaborate, harness digital assets, and publish information. Learn more about Assyst

Astute Knowledge

by Astute Solutions

Respond to consumer inquiries to drive satisfaction and online conversion with knowledge management and self-service software. Learn more about Astute Knowledge

Respond to consumer inquiries to drive satisfaction and online conversion with knowledge management and self-service software. Learn more about Astute Knowledge

Astute Knowledge

by Astute Solutions

Enhance customer engagement with omni-channel self-service and a smart knowledgebase driven by chatbots & natural language processing. Learn more about Astute Knowledge

Enhance customer engagement with omni-channel self-service and a smart knowledgebase driven by chatbots & natural language processing. Learn more about Astute Knowledge

Berkeley Publisher

by Berkeley Bridge

The Berkeley Publisher allows users to translate (complex) knowledge into interactive, (online) applications based on decision trees. Learn more about Berkeley Publisher

The Berkeley Publisher allows users to translate (complex) knowledge into interactive, (online) applications based on decision trees. Learn more about Berkeley Publisher

Blunder

by Blunder Solutions

A corporate [un]knowledge management system that helps companies to know their knowledge and communication gaps and fix it. Learn more about Blunder

A corporate [un]knowledge management system that helps companies to know their knowledge and communication gaps and fix it. Learn more about Blunder

All-in-one: Web Portal, Content & Document Management, Learning Management, Online Community, Knowledge Management, Collaboration. Learn more about BoxesOS

All-in-one: Web Portal, Content & Document Management, Learning Management, Online Community, Knowledge Management, Collaboration. Learn more about BoxesOS

Breezio

by Breezio

A knowledge and learning management solution enabling your members to collaborate around your content through chat, video conf & more Learn more about Breezio

A knowledge and learning management solution enabling your members to collaborate around your content through chat, video conf & more Learn more about Breezio

A blended approach to the digital workplace encompassing tools to improve knowledge management, intranet, communication, and operations Learn more about Calls9 Knowledge Plus

A blended approach to the digital workplace encompassing tools to improve knowledge management, intranet, communication, and operations Learn more about Calls9 Knowledge Plus

CIVER-MANAGE

by Civerex Systems

A free-form knowledgebase builder that enables organizations to create and graphically manage thousands of information items Learn more about CIVER-MANAGE

A free-form knowledgebase builder that enables organizations to create and graphically manage thousands of information items Learn more about CIVER-MANAGE

CODIO

by Computas

Web-based team collaboration solution, based on Microsoft SharePoint, including work desk, operations dashboard, and case management. Learn more about CODIO

Web-based team collaboration solution, based on Microsoft SharePoint, including work desk, operations dashboard, and case management. Learn more about CODIO

Create a hosted, fully featured knowledge base on your website and start empowering your customers. Learn more about Comm100 Knowledge Base

Create a hosted, fully featured knowledge base on your website and start empowering your customers. Learn more about Comm100 Knowledge Base

CommonSense

by Sense Software

Web based knowledgebase, document & content management and repository, security and management module. Learn more about CommonSense

Web based knowledgebase, document & content management and repository, security and management module. Learn more about CommonSense

Deckard

by Deckard

Knowledge management platform for software developers: fast and interactive like a chat but persistent and organized like a wiki. Learn more about Deckard

Knowledge management platform for software developers: fast and interactive like a chat but persistent and organized like a wiki. Learn more about Deckard

Personal knowledge management tool (PC, MAC, Linux) that classifies downloaded documents by reading their metadata. Learn more about digi-libris Reader

Personal knowledge management tool (PC, MAC, Linux) that classifies downloaded documents by reading their metadata. Learn more about digi-libris Reader

Software suite automates many important business processes to increase productivity and reduce redundancy Learn more about Dovetail Employee Engagement Suite

Software suite automates many important business processes to increase productivity and reduce redundancy Learn more about Dovetail Employee Engagement Suite

Simple, effective, and affordable knowledge management software for small businesses. Learn more about DoyleSoft Knowledge Base

Simple, effective, and affordable knowledge management software for small businesses. Learn more about DoyleSoft Knowledge Base

EdCast

by EdCast

EdCast Knowledge Network let's your organization create a private knowledge sharing network to empower employees, partners, & customers Learn more about EdCast

EdCast Knowledge Network let's your organization create a private knowledge sharing network to empower employees, partners, & customers Learn more about EdCast

eGain Knowledge

by eGain Communications

Artificial Intelligence-powered eGain Knowledge impacts core metrics like FCR, NPS, agent training, etc. transforming customer service. Learn more about eGain Knowledge

Artificial Intelligence-powered eGain Knowledge impacts core metrics like FCR, NPS, agent training, etc. transforming customer service. Learn more about eGain Knowledge

eKMS

by The Software Hospital

An enterprise level system that provides organizations with a private network to communicate and collaborate across. Learn more about eKMS

An enterprise level system that provides organizations with a private network to communicate and collaborate across. Learn more about eKMS

Knowledge Sharing, for a more agile, innovative and engaged organisation. We help create Collective Intelligence. Learn more about Elium

Knowledge Sharing, for a more agile, innovative and engaged organisation. We help create Collective Intelligence. Learn more about Elium

A wiki tool that allows everyone in an organization to contribute to a single knowledge base. Learn more about Enterprise Wiki

A wiki tool that allows everyone in an organization to contribute to a single knowledge base. Learn more about Enterprise Wiki

A cloud-based knowledge management solution for Business Strategists, Architects, Application Portfolio Managers & Programme Managers. Learn more about EVA Netmodeler

A cloud-based knowledge management solution for Business Strategists, Architects, Application Portfolio Managers & Programme Managers. Learn more about EVA Netmodeler

A.I. powered ranking of FAQs and data added to your existing site that allows your customers to easily find correct answers. Learn more about FAQ Software

A.I. powered ranking of FAQs and data added to your existing site that allows your customers to easily find correct answers. Learn more about FAQ Software

FIRST KM

by FIRST Software Solutions

Integrated library, reference and knowledge management software package. Learn more about FIRST KM

Integrated library, reference and knowledge management software package. Learn more about FIRST KM

FIT | KnowledgeTrack

by FIT Tracking Solutions

FIT | KnowledgeTrack Centralized Knowledge and Information. Learn more about FIT | KnowledgeTrack

FIT | KnowledgeTrack Centralized Knowledge and Information. Learn more about FIT | KnowledgeTrack

Haydle

by Haydle

Everyone in your organization can ask & answer any question. Enterprise Q&A system that captures knowledge by crowdsourcing questions. Learn more about Haydle

Everyone in your organization can ask & answer any question. Enterprise Q&A system that captures knowledge by crowdsourcing questions. Learn more about Haydle

HelpConsole

by Browse Lab

Web application that allows users to author and host their own help systems from which they can produce PDF, HTML, and Word manuals. Learn more about HelpConsole

Web application that allows users to author and host their own help systems from which they can produce PDF, HTML, and Word manuals. Learn more about HelpConsole

Knowledge Base plugin for WordPress. Works with your existing WordPress theme. Learn more about Heroic Knowledge Base

Knowledge Base plugin for WordPress. Works with your existing WordPress theme. Learn more about Heroic Knowledge Base

Create videos with screen capture, webcam & audio for your Support needs. Create how-to, customer testimonial, guest record videos, etc Learn more about Hippo Wiz - Screen Recorder

Create videos with screen capture, webcam & audio for your Support needs. Create how-to, customer testimonial, guest record videos, etc Learn more about Hippo Wiz - Screen Recorder

Inbenta is an AI-powered solution that can help manage, update & analyze the strength of your business' knowledge base. Learn more about Inbenta Knowledge Management

Inbenta is an AI-powered solution that can help manage, update & analyze the strength of your business' knowledge base. Learn more about Inbenta Knowledge Management

Indexedmind

by Indexed Mind

A search engine for finding people, talent, skills and most importantly knowledge inside organizations. Learn more about Indexedmind

A search engine for finding people, talent, skills and most importantly knowledge inside organizations. Learn more about Indexedmind

Knowledge Base solution that includes self-service customer support, assigned user accounts and secure admin area. Learn more about InstantKB.NET

Knowledge Base solution that includes self-service customer support, assigned user accounts and secure admin area. Learn more about InstantKB.NET

The smart online information management service with document management, custom databases, live data feeds, and workflow. Learn more about IntelligenceBank Business

The smart online information management service with document management, custom databases, live data feeds, and workflow. Learn more about IntelligenceBank Business

Simple way to document and share application knowledge. Learn more about iorad

Simple way to document and share application knowledge. Learn more about iorad

kaams

by Amsphere

Helps you build and retain your knowledge in the business, converting this to real competitive advantage where it matters. Learn more about kaams

Helps you build and retain your knowledge in the business, converting this to real competitive advantage where it matters. Learn more about kaams

Kaleo

by Kaleo Software

We use automation to answer employee questions so they dont get stuck, and so you dont answer the same questions over and over. Learn more about Kaleo

We use automation to answer employee questions so they dont get stuck, and so you dont answer the same questions over and over. Learn more about Kaleo

Knosys

by Knosys

Enterprise-grade knowledge management solution that augments an organization's technology or IT platforms. Learn more about Knosys

Enterprise-grade knowledge management solution that augments an organization's technology or IT platforms. Learn more about Knosys

Knowledge Management

by Synergy Computer Solutions

An application based on SharePoint that allows employees to connect, collaborate, and share knowledge. Learn more about Knowledge Management

An application based on SharePoint that allows employees to connect, collaborate, and share knowledge. Learn more about Knowledge Management

Knowledge Management for SharePoint 2010/2013/2016 that focuses on content classification and collaborative knowledge discovery. Learn more about Knowledge Management Suite

Knowledge Management for SharePoint 2010/2013/2016 that focuses on content classification and collaborative knowledge discovery. Learn more about Knowledge Management Suite

Trigent is a CMM Level-4 technology solutions company with its US office at Southborough, MA, and India office at Bangalore. Learn more about Knowledge-Based Support

Trigent is a CMM Level-4 technology solutions company with its US office at Southborough, MA, and India office at Bangalore. Learn more about Knowledge-Based Support

Online knowledge-base SaaS that includes built-in collaboration tools and online editing functionality for contact center agents. Learn more about KnowledgeAgent

Online knowledge-base SaaS that includes built-in collaboration tools and online editing functionality for contact center agents. Learn more about KnowledgeAgent

Kreeo

by i-nable Solutions

Unify content, files and structured data from various sources and intelligently organize it to enable effective collaboration and flow. Learn more about Kreeo

Unify content, files and structured data from various sources and intelligently organize it to enable effective collaboration and flow. Learn more about Kreeo

Lean

by The Lean Way

Helps develop & sustain your lean & continuous improvement culture.The software simplifies the process of applying kaizen. Learn more about Lean

Helps develop & sustain your lean & continuous improvement culture.The software simplifies the process of applying kaizen. Learn more about Lean

LearnLode

by LearnLode

Cloud based knowledge management platform for customer care, with knowledge management, decisions support and analytics modules. Learn more about LearnLode

Cloud based knowledge management platform for customer care, with knowledge management, decisions support and analytics modules. Learn more about LearnLode

lift

by Agilis

Lift is a learning management application to help your employees request and and run internal workshops. Mobile and desktop options. Learn more about lift

Lift is a learning management application to help your employees request and and run internal workshops. Mobile and desktop options. Learn more about lift

Lighthouse Desktop

by KMS lighthouse

Allows head offices, contact centers, and branches to access the real-time information they need to increase customer engagement. Learn more about Lighthouse Desktop

Allows head offices, contact centers, and branches to access the real-time information they need to increase customer engagement. Learn more about Lighthouse Desktop

livepro

by Livepro Australia

A knowledge management solution with knowledge quizzes, improvement suggestions, team collaboration, publication scheduling, and more. Learn more about livepro

A knowledge management solution with knowledge quizzes, improvement suggestions, team collaboration, publication scheduling, and more. Learn more about livepro

ManIPulate

by HAL 9000 Systems

Knowledge management system that makes contract, IP and document management simple. Learn more about ManIPulate

Knowledge management system that makes contract, IP and document management simple. Learn more about ManIPulate

Our user-friendly, scalable platform analyzes content from news, social and other online media for high value business intel insights. Learn more about Manzama Intelligence Platform

Our user-friendly, scalable platform analyzes content from news, social and other online media for high value business intel insights. Learn more about Manzama Intelligence Platform

OmniknowledgeFAQ

by Acknowledgement

Happy customers, shorter service queues! Learn more about OmniknowledgeFAQ

Happy customers, shorter service queues! Learn more about OmniknowledgeFAQ

PanKM

by ASSYST

Integrated Knowledge Enterprise under a single platform. Learn more about PanKM

Integrated Knowledge Enterprise under a single platform. Learn more about PanKM

PeerAware

by Imunin Knowledge Management Software

KM software with group chat and document sharing indexed by content and made searchable in an enterprise-wide knowledge network. Learn more about PeerAware

KM software with group chat and document sharing indexed by content and made searchable in an enterprise-wide knowledge network. Learn more about PeerAware

Phrontex

by Kesteven and Associates

Content management application and methodology for tracking all the internal documents and their versions within an organization. Learn more about Phrontex

Content management application and methodology for tracking all the internal documents and their versions within an organization. Learn more about Phrontex

POC Link

by Gaddis Consulting Group

A web-based software system that allows people within organizations and associations to work more effectively. Learn more about POC Link

A web-based software system that allows people within organizations and associations to work more effectively. Learn more about POC Link

Problem Solver

by Omnex Systems

Designed to be a single repository of all customer and internal problems issued by the organization. Learn more about Problem Solver

Designed to be a single repository of all customer and internal problems issued by the organization. Learn more about Problem Solver

ProudFolio

by ProudFolio

An Intelligent Platform with a Bot assistant to promote effective knowledge sharing and drive continuous learning in your team. Learn more about ProudFolio

An Intelligent Platform with a Bot assistant to promote effective knowledge sharing and drive continuous learning in your team. Learn more about ProudFolio

Querybot

by Querybot Systems

Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately. Learn more about Querybot

Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately. Learn more about Querybot

Knowledge sharing solution with analytics, activity feeds, tagging system, questions filtering, gamification, 3rd party integrations Learn more about Question and Answer

Knowledge sharing solution with analytics, activity feeds, tagging system, questions filtering, gamification, 3rd party integrations Learn more about Question and Answer

ROK'IT

by VEDALIS

RoK'IT is a comprehensive KM platform helping your organization to maximise its Return On Knowledge. Learn more about ROK'IT

RoK'IT is a comprehensive KM platform helping your organization to maximise its Return On Knowledge. Learn more about ROK'IT

Innovative Solutions for Information Governance: Inventory, Retention, Privacy and Security. Learn more about RulesMapper

Innovative Solutions for Information Governance: Inventory, Retention, Privacy and Security. Learn more about RulesMapper

SearchUnify

by Grazitti Interactive

SearchUnify is an AI-driven Enterprise Search Solution for online communities, sites, help portals, and customer support systems. Learn more about SearchUnify

SearchUnify is an AI-driven Enterprise Search Solution for online communities, sites, help portals, and customer support systems. Learn more about SearchUnify

Sem.NOTE is a SEMYOU Cloud-Application, to manage private and business notes easily, centralized within the Cloud Learn more about Sem.Note

Sem.NOTE is a SEMYOU Cloud-Application, to manage private and business notes easily, centralized within the Cloud Learn more about Sem.Note

SICURA

by noHold

Cloud-based platform that comes with article management, usage metrics, API set, content maintenance and editor. Learn more about SICURA

Cloud-based platform that comes with article management, usage metrics, API set, content maintenance and editor. Learn more about SICURA

SlimWiki

by SlimWiki

Simple, modern editing experience for small teams to create and share information with a responsive, mobile optimized UI. Learn more about SlimWiki

Simple, modern editing experience for small teams to create and share information with a responsive, mobile optimized UI. Learn more about SlimWiki

smartup

by smartup

Create, share and exchange interactive content for a learning experience thats fun and collaborative Learn more about smartup

Create, share and exchange interactive content for a learning experience thats fun and collaborative Learn more about smartup

Customizable enterprise software streamlines document management, customer support, reporting, etc. Learn more about Talisma KnowledgeBase

Customizable enterprise software streamlines document management, customer support, reporting, etc. Learn more about Talisma KnowledgeBase

Teamemo

by Teamemo

Modern wiki software as a service for intranets and knowledge management. Learn more about Teamemo

Modern wiki software as a service for intranets and knowledge management. Learn more about Teamemo

A company wiki that helps Slack teams manage and share organizational knowledge. Learn more about Tettra for Slack

A company wiki that helps Slack teams manage and share organizational knowledge. Learn more about Tettra for Slack

Traction TeamPage

by Traction Software

Whether you are one person or a thousand, Teampage helps you coordinate, communicate, and track all your activity. Learn more about Traction TeamPage

Whether you are one person or a thousand, Teampage helps you coordinate, communicate, and track all your activity. Learn more about Traction TeamPage

Web based ACTIVE knowledge base for professional knowledge management for Customer Service and IT-Service Center Learn more about USU Knowledge Center

Web based ACTIVE knowledge base for professional knowledge management for Customer Service and IT-Service Center Learn more about USU Knowledge Center

Vanguard System

by Vanguard Software

Vanguard System brings real-time, enterprise collaboration to all facets of business modeling for faster, smarter decisions. Learn more about Vanguard System

Vanguard System brings real-time, enterprise collaboration to all facets of business modeling for faster, smarter decisions. Learn more about Vanguard System

Real-time community and support applications including chat, live events, queued help and instant messaging. Learn more about WebBoard Knowledge Base

Real-time community and support applications including chat, live events, queued help and instant messaging. Learn more about WebBoard Knowledge Base

WebFirst

by RTI Software

Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features. Learn more about WebFirst

Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features. Learn more about WebFirst

Wellspring

by Wellspring Worldwide

Wellspring makes knowledge accessible. Our web-based software captures, curates, and presents the knowledge you need. Learn more about Wellspring

Wellspring makes knowledge accessible. Our web-based software captures, curates, and presents the knowledge you need. Learn more about Wellspring

A PDES for faster and more cost effective Technology Development via improved collaboration as well as streamlined knowledge management Learn more about XperiDesk

A PDES for faster and more cost effective Technology Development via improved collaboration as well as streamlined knowledge management Learn more about XperiDesk

XPERT Knowledge

by Xpert Technologies

Document and Knowledge management system that will help your company track, quantify and manage the flow of knowledge. Learn more about XPERT Knowledge

Document and Knowledge management system that will help your company track, quantify and manage the flow of knowledge. Learn more about XPERT Knowledge

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