# Page 2 | Best Knowledge Management Software 2026 | Capterra

> Page 2 - Find the top Knowledge Management software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/knowledge-management-software

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# Best Knowledge Management Software - Page 2

[## Connecteam](https://www.capterra.com/p/153140/Connecteam/)

[4.6 (5189)](https://www.capterra.com/p/153140/Connecteam/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

Restrict outsiders from viewing company-sensitive information with a secure app that handles all file types and keeps them in-house. [Learn more about Connecteam](https://www.capterra.com/p/153140/Connecteam/)

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[## Confluence](https://www.capterra.com/p/136446/Confluence/)

[4.5 (3680)](https://www.capterra.com/p/136446/Confluence/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed. [Learn more about Confluence](https://www.capterra.com/p/136446/Confluence/)

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[## Notion](https://www.capterra.com/p/186596/Notion/)

[4.7 (2731)](https://www.capterra.com/p/186596/Notion/reviews/)

Notion is the only knowledge management software that connects your wiki, notes and projects in one tool. [Learn more about Notion](https://www.capterra.com/p/186596/Notion/)

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87% recommend this product

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[## LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

[4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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88% recommend this product

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is a leading free social knowledge management and collaboration platform used by over 15 million companies worldwide. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

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[## TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)

[4.5 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/)

Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships. [Learn more about TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)

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82% recommend this product

[## Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

The worlds #1 customer service platform, empowers every service employee with the innovative tools, and unified data. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

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[## Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/)

[4.2 (819)](https://www.capterra.com/p/227175/Yammer/reviews/)

Revolutionize internal communications by bringing together all employees inside a private and secure enterprise social network. [Learn more about Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/)

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[## JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

[4.5 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

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[## Guru](https://www.capterra.com/p/224830/Guru/)

[4.8 (639)](https://www.capterra.com/p/224830/Guru/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically. [Learn more about Guru](https://www.capterra.com/p/224830/Guru/)

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95% recommend this product

[## SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

[4.6 (577)](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/)

Deflect tickets and drive self-service with an AI-powered Knowledge Base. Auto-generate articles for more robust support. [Learn more about SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

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85% recommend this product

[## SysAid](https://www.capterra.com/p/107225/SysAid/)

[4.5 (517)](https://www.capterra.com/p/107225/SysAid/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

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85% recommend this product

[## Trainual](https://www.capterra.com/p/175749/Trainual/)

[4.8 (509)](https://www.capterra.com/p/175749/Trainual/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

Trainual is the leading knowledge management and training platform for growing teams. Get your business out of your brain with Trainual [Learn more about Trainual](https://www.capterra.com/p/175749/Trainual/)

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91% recommend this product

[## Flowlu](https://www.capterra.com/p/166656/FLowlu/)

[4.8 (387)](https://www.capterra.com/p/166656/FLowlu/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

Manage knowledge and share it everywhere. Flowlu will help you to support customers and employees with the most up-to-date information. [Learn more about Flowlu](https://www.capterra.com/p/166656/FLowlu/)

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91% recommend this product

[## IT Glue](https://www.capterra.com/p/170401/ITGlue/)

[4.6 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

IT Glue helps IT professionals track, find and know everything about their IT infrastructure in under 30 seconds. [Learn more about IT Glue](https://www.capterra.com/p/170401/ITGlue/)

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85% recommend this product

[## Jolt](https://www.capterra.com/p/146384/Jolt/)

[4.6 (309)](https://www.capterra.com/p/146384/Jolt/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

Jolt is a distributed knowledge & information management platform available on smartphones & tablets. Schedule your free demo today! [Learn more about Jolt](https://www.capterra.com/p/146384/Jolt/)

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86% recommend this product

[## M-Files](https://www.capterra.com/p/122215/M-Files/)

[4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

M-Files breaks info silos. Find expertise fast, automate workflows & share knowledge seamlessly.  [Learn more about M-Files](https://www.capterra.com/p/122215/M-Files/)

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[## Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

[4.3 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

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[## Bloomfire](https://www.capterra.com/p/131501/Bloomfire/)

[4.4 (254)](https://www.capterra.com/p/131501/Bloomfire/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

Knowledge Management Software that enables teams to access, collaborate, and draw upon their organization's collective intelligence.  [Learn more about Bloomfire](https://www.capterra.com/p/131501/Bloomfire/)

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[## Caspio](https://www.capterra.com/p/137206/Caspio/)

[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

Caspio is the world's leading AI-enhanced low-code platform for building online database applications without having to write code. [Learn more about Caspio](https://www.capterra.com/p/137206/Caspio/)

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84% recommend this product

[## KnowledgeOwl](https://www.capterra.com/p/132902/KnowledgeOwl/)

[4.8 (237)](https://www.capterra.com/p/132902/KnowledgeOwl/reviews/)

KnowledgeOwl is user-friendly knowledge base software, perfect for creating searchable knowledge base websites for teams and customers. [Learn more about KnowledgeOwl](https://www.capterra.com/p/132902/KnowledgeOwl/)

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96% recommend this product

[## ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

[4.4 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

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[## Help Scout](https://www.capterra.com/p/136909/Help-Scout/)

[4.6 (226)](https://www.capterra.com/p/136909/Help-Scout/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers. [Learn more about Help Scout](https://www.capterra.com/p/136909/Help-Scout/)

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80% recommend this product

[## Quip](https://www.capterra.com/p/151651/Quip/)

[4.4 (209)](https://www.capterra.com/p/151651/Quip/reviews/)

Quip combines documents, spreadsheets, and chat in one organized experience. [Learn more about Quip](https://www.capterra.com/p/151651/Quip/)

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[## HelpCrunch](https://www.capterra.com/p/225716/HelpCrunch/)

[4.8 (195)](https://www.capterra.com/p/225716/HelpCrunch/reviews/)

HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and 24/7 self-service customer support. [Learn more about HelpCrunch](https://www.capterra.com/p/225716/HelpCrunch/)

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89% recommend this product

[## Responsive](https://www.capterra.com/p/148054/Responsive/)

[4.5 (189)](https://www.capterra.com/p/148054/Responsive/reviews/)

Responsive’s (formerly RFPIO) AI-driven Strategic Response Management platform drives more deals won with smarter, faster responses. [Learn more about Responsive](https://www.capterra.com/p/148054/Responsive/)

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91% recommend this product

[## HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)

[4.4 (189)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently. [Learn more about HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)

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[## Vivantio](https://www.capterra.com/p/216733/Vivantio/)

[4.3 (178)](https://www.capterra.com/p/216733/Vivantio/reviews/)

Vivantio's knowledge base empowers end user self-service, and quick reference to articles during service delivery, for fast resolution. [Learn more about Vivantio](https://www.capterra.com/p/216733/Vivantio/)

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[## Fusebase](https://www.capterra.com/p/147496/Nimbus-Note/)

[4.7 (176)](https://www.capterra.com/p/147496/Nimbus-Note/reviews/)

AI-powered workspace for centralizing knowledge, documents, and expertise—making information easy to find, share, and manage. [Learn more about Fusebase](https://www.capterra.com/p/147496/Nimbus-Note/)

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90% recommend this product

[## GreenRope](https://www.capterra.com/p/130598/GreenRope/)

[4.3 (155)](https://www.capterra.com/p/130598/GreenRope/reviews/)

Sales and marketing solution that combines CRM, marketing automation, customer journey mapping, analytics, project management, & more. [Learn more about GreenRope](https://www.capterra.com/p/130598/GreenRope/)

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[## ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)

[4.4 (152)](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/reviews/)

Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty. [Learn more about ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)

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[## MangoApps](https://www.capterra.com/p/131314/MangoApps/)

[4.4 (150)](https://www.capterra.com/p/131314/MangoApps/reviews/)

MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page.  [Learn more about MangoApps](https://www.capterra.com/p/131314/MangoApps/)

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[## Gist](https://www.capterra.com/p/188710/Gist/)

[4.7 (149)](https://www.capterra.com/p/188710/Gist/reviews/)

Single source of truth for your contacts with live chat, help desk, knowledge base, email marketing automation, and more. [Learn more about Gist](https://www.capterra.com/p/188710/Gist/)

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90% recommend this product

[## Hiver](https://www.capterra.com/p/142975/Hiver/)

[4.7 (147)](https://www.capterra.com/p/142975/Hiver/reviews/)

Hiver is a modern, AI customer service platform that lets you set up internal and public help centers for both customers and employees. [Learn more about Hiver](https://www.capterra.com/p/142975/Hiver/)

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83% recommend this product

[## Paperpile](https://www.capterra.com/p/233181/Paperpile/)

[4.8 (122)](https://www.capterra.com/p/233181/Paperpile/reviews/)

Cloud-based reference management for researchers. [Learn more about Paperpile](https://www.capterra.com/p/233181/Paperpile/)

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89% recommend this product

[## eXo Platform](https://www.capterra.com/p/143787/eXo-Platform/)

[4.6 (120)](https://www.capterra.com/p/143787/eXo-Platform/reviews/)

eXo Platform is a digital workplace solution with a built-in knowledge management system to leverage your most valuable assets. [Learn more about eXo Platform](https://www.capterra.com/p/143787/eXo-Platform/)

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83% recommend this product

[## ThoughtFarmer](https://www.capterra.com/p/144958/ThoughtFarmer/)

[4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Easy-to-use intranet platform with 240+ features, fast setup, and a 90-day risk-free guarantee to connect and engage your team. [Learn more about ThoughtFarmer](https://www.capterra.com/p/144958/ThoughtFarmer/)

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97% recommend this product

[## Faveo Helpdesk](https://www.capterra.com/p/147036/Faveo-Helpdesk/)

[4.5 (117)](https://www.capterra.com/p/147036/Faveo-Helpdesk/reviews/)

Faveo Helpdesk is a customizable ticketing and customer support software available in cloud, self-hosted, and open-source editions. [Learn more about Faveo Helpdesk](https://www.capterra.com/p/147036/Faveo-Helpdesk/)

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81% recommend this product

[## Supportbench](https://www.capterra.com/p/155934/Supportbench/)

[4.9 (116)](https://www.capterra.com/p/155934/Supportbench/reviews/)

Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support. [Learn more about Supportbench](https://www.capterra.com/p/155934/Supportbench/)

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96% recommend this product

[## Yext](https://www.capterra.com/p/140176/Yext/)

[4.2 (114)](https://www.capterra.com/p/140176/Yext/reviews/)

Yext delivers unmatched visibility into your brand’s presence across AI and traditional search with hyper-local benchmarks. [Learn more about Yext](https://www.capterra.com/p/140176/Yext/)

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[## EisenVault](https://www.capterra.com/p/148186/EisenVault/)

[4.6 (112)](https://www.capterra.com/p/148186/EisenVault/reviews/)

Cloud Based and On-Premises Document Management Software. Securely store and search documents. No 3rd party license needed. [Learn more about EisenVault](https://www.capterra.com/p/148186/EisenVault/)

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84% recommend this product

[## TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)

[4.4 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/)

Our service desk knowledge base system makes it easy for your employees to store & share knowledge with each other and with customers. [Learn more about TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)

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[## Clinked](https://www.capterra.com/p/169648/Clinked/)

[4.9 (110)](https://www.capterra.com/p/169648/Clinked/reviews/)

Clinked offers customisable client portals for businesses. Securely share files, communicate with clients and keep track of your tasks. [Learn more about Clinked](https://www.capterra.com/p/169648/Clinked/)

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93% recommend this product

[## Nuclino](https://www.capterra.com/p/174926/Nuclino/)

[4.7 (105)](https://www.capterra.com/p/174926/Nuclino/reviews/)

[Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

Nuclino is your team's collective brain — a unified workspace for all your team's knowledge, docs, and projects. [Learn more about Nuclino](https://www.capterra.com/p/174926/Nuclino/)

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84% recommend this product

[## Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)

[4.7 (102)](https://www.capterra.com/p/130533/Helpjuice/reviews/)

Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages [Learn more about Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)

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92% recommend this product

[## Cloud Assess](https://www.capterra.com/p/133476/Cloud-Assess/)

[4.7 (95)](https://www.capterra.com/p/133476/Cloud-Assess/reviews/)

Centralise training materials and performance data to promote efficient knowledge sharing and retention. [Learn more about Cloud Assess](https://www.capterra.com/p/133476/Cloud-Assess/)

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Commenting/Notes

Content Management

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[## Bettermode](https://www.capterra.com/p/178753/Bettermode/)

[4.7 (94)](https://www.capterra.com/p/178753/Bettermode/reviews/)

Bettermode is a community-based knowledge management solution that helps you leverage crowd-sourced content and employee contribution. [Learn more about Bettermode](https://www.capterra.com/p/178753/Bettermode/)

Knowledge Management features reviewers most value

Access Controls/Permissions

Alerts/Notifications

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Commenting/Notes

Content Management

Document Management

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Text Editing

[## LogicalDOC](https://www.capterra.com/p/100251/LogicalDOC/)

[4.5 (93)](https://www.capterra.com/p/100251/LogicalDOC/reviews/)

LogicalDOC is an intuitive and highly performant solution that offers the power of enterprise document management to mid-size companies [Learn more about LogicalDOC](https://www.capterra.com/p/100251/LogicalDOC/)

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[## Groove](https://www.capterra.com/p/143005/Groove/)

[4.5 (87)](https://www.capterra.com/p/143005/Groove/reviews/)

Reduce your support volume and increase satisfaction with a 24/7 self-serve knowledge base. [Learn more about Groove](https://www.capterra.com/p/143005/Groove/)

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[## ePS Pace](https://www.capterra.com/p/99207/ePs-Pace/)

[3.7 (84)](https://www.capterra.com/p/99207/ePs-Pace/reviews/)

ePS Pace is a cloud-hosted, browser-based print MIS/ERP system designed for commercial printing, digital printing and more. [Learn more about ePS Pace](https://www.capterra.com/p/99207/ePs-Pace/)

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