# Page 6 | Best Knowledge Management Software 2026 | Capterra > Page 6 - Find the top Knowledge Management software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/knowledge-management-software --- # Best Knowledge Management Software - Page 6 [## Knowmax](https://www.capterra.com/p/192775/Knowmax/) [4.6 (10)](https://www.capterra.com/p/192775/Knowmax/reviews/) Knowmax is an AI-backed KM that automates knowledge management & assists your CX experts with AI to deliver stellar CX across channels. [Learn more about Knowmax](https://www.capterra.com/p/192775/Knowmax/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## IBM Enterprise Content Management](https://www.capterra.com/p/119882/IBM-ECM/) [4.5 (10)](https://www.capterra.com/p/119882/IBM-ECM/reviews/) IBM Enterprise Content Management allows businesses to access, analyze, and act on business content. [Learn more about IBM Enterprise Content Management](https://www.capterra.com/p/119882/IBM-ECM/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## SOPHIA](https://www.capterra.com/p/10022370/SOPHIA/) [4.9 (9)](https://www.capterra.com/p/10022370/SOPHIA/#reviews) SOPHIA enables policy and SOP management with interactive processes, workflows, approvals and real-time compliance tracking. [Learn more about SOPHIA](https://www.capterra.com/p/10022370/SOPHIA/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Rezolve AI](https://www.capterra.com/p/233152/Rezolve-AI/) [4.8 (9)](https://www.capterra.com/p/233152/Rezolve-AI/reviews/) Rezolve.AI is an Agentic AI platform for employee support and ITSM inside Teams and Slack [Learn more about Rezolve AI](https://www.capterra.com/p/233152/Rezolve-AI/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Centralpoint](https://www.capterra.com/p/161470/Centralpoint/) [4.6 (9)](https://www.capterra.com/p/161470/Centralpoint/reviews/) Discover True Knowledge Management made available from a singular, on premise or cloud installation (Roles, Audiences, Taxonomy) LMS [Learn more about Centralpoint](https://www.capterra.com/p/161470/Centralpoint/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Twine](https://www.capterra.com/p/147750/Twine/) [4.4 (9)](https://www.capterra.com/p/147750/Twine/reviews/) Helping fast growing companies bring their workplaces together. Twine is comms tool for the modern workplace. [Learn more about Twine](https://www.capterra.com/p/147750/Twine/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## PHPKB](https://www.capterra.com/p/104988/PHPKB/) [4.3 (9)](https://www.capterra.com/p/104988/PHPKB/reviews/) Leading web-based fully responsive knowledge management software. Enables your organization to locate, capture and share information. [Learn more about PHPKB](https://www.capterra.com/p/104988/PHPKB/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Kipwise](https://www.capterra.com/p/172843/Kipwise/) [4.1 (9)](https://www.capterra.com/p/172843/Kipwise/reviews/) Kipwise is a smart company knowledge management tool that integrates seamlessly with Slack, Google Drive, Chrome and more.  [Learn more about Kipwise](https://www.capterra.com/p/172843/Kipwise/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Tettra](https://www.capterra.com/p/167522/Tettra/) [4.1 (9)](https://www.capterra.com/p/167522/Tettra/reviews/) A company wiki that helps teams manage and share organizational knowledge. [Learn more about Tettra](https://www.capterra.com/p/167522/Tettra/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## WorkHub Tasks](https://www.capterra.com/p/236620/WorkHub-Assist/) [5.0 (8)](https://www.capterra.com/p/236620/WorkHub-Assist/reviews/) WorkHub Tasks is an AI-driven task management solution for your entire organization.  [Learn more about WorkHub Tasks](https://www.capterra.com/p/236620/WorkHub-Assist/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## SmartITSM](https://www.capterra.com/p/10006641/SmartITSM/) [4.6 (8)](https://www.capterra.com/p/10006641/SmartITSM/#reviews) SmartITSM offers an integrated knowledge management solution. Create articles on common incidents and save your best practices. [Learn more about SmartITSM](https://www.capterra.com/p/10006641/SmartITSM/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Inkling](https://www.capterra.com/p/161455/Inkling/) [4.5 (8)](https://www.capterra.com/p/161455/Inkling/reviews/) Inkling is a dynamic digital learning platform designed to empower organizations to level up their frontline employee training. [Learn more about Inkling](https://www.capterra.com/p/161455/Inkling/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## MediaWiki](https://www.capterra.com/p/205896/MediaWiki/) [4.5 (8)](https://www.capterra.com/p/205896/MediaWiki/reviews/) MediaWiki is a free, open source wiki software platform that enables users to build and host wikis like Wikipedia. [Learn more about MediaWiki](https://www.capterra.com/p/205896/MediaWiki/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Tesseron](https://www.capterra.com/p/250521/Tesseron-ASM/) [4.3 (8)](https://www.capterra.com/p/250521/Tesseron-ASM/#reviews) Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany [Learn more about Tesseron](https://www.capterra.com/p/250521/Tesseron-ASM/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## HelpDocs](https://www.capterra.com/p/159428/HelpDocs/) [4.1 (8)](https://www.capterra.com/p/159428/HelpDocs/reviews/) HelpDocs makes knowledge management simple with AI writing, permissioning, multilingual support, and deep integrations. [Learn more about HelpDocs](https://www.capterra.com/p/159428/HelpDocs/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Boomity](https://www.capterra.com/p/138590/Boomity/) [4.9 (7)](https://www.capterra.com/p/138590/Boomity/reviews/) The social engagement portal - modern intranet and CMS. Your own Safe and Secure place to bring your people together to achieve more. [Learn more about Boomity](https://www.capterra.com/p/138590/Boomity/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Tallium](https://www.capterra.com/p/134867/Tallium/) [4.9 (7)](https://www.capterra.com/p/134867/Tallium/#reviews) Tallium Knowledge Management links relevant expertise & information automatically in real time. [Learn more about Tallium](https://www.capterra.com/p/134867/Tallium/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Manual.to](https://www.capterra.com/p/10028113/Manual-to/) [4.7 (7)](https://www.capterra.com/p/10028113/Manual-to/#reviews) Stop valuable know-how from walking out the door. Capture your experts' best practices and make them the standard for everyone, now. [Learn more about Manual.to](https://www.capterra.com/p/10028113/Manual-to/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Helprace](https://www.capterra.com/p/135036/Helprace/) [4.7 (7)](https://www.capterra.com/p/135036/Helprace/reviews/) Features: Case Rules, Macros, SLA, Saved Actions, Agent Collision, Drafts, Edits, Email Integration, Customer Contact System, Reporting [Learn more about Helprace](https://www.capterra.com/p/135036/Helprace/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## ServicePRO](https://www.capterra.com/p/31608/ServicePRO/) [4.4 (7)](https://www.capterra.com/p/31608/ServicePRO/reviews/) ServicePRO® is an enterprise service desk software that is available as a cloud-hosted solution as well as an on-premise installation. [Learn more about ServicePRO](https://www.capterra.com/p/31608/ServicePRO/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Neocase HR](https://www.capterra.com/p/85956/Neocase-HR/) [4.3 (7)](https://www.capterra.com/p/85956/Neocase-HR/#reviews) Neocase is a provider of SaaS-based software for Human Resource Service Delivery. [Learn more about Neocase HR](https://www.capterra.com/p/85956/Neocase-HR/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Lexipol Knowledge Management System (KMS)](https://www.capterra.com/p/171440/Knowledge-Management-System-KMS/) [3.6 (7)](https://www.capterra.com/p/171440/Knowledge-Management-System-KMS/reviews/) Lexipol's KMS is a powerful, full-service platform that provides secure storage for and easy access to your policy and training content [Learn more about Lexipol Knowledge Management System (KMS)](https://www.capterra.com/p/171440/Knowledge-Management-System-KMS/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## LiveLearn](https://www.capterra.com/p/10012392/LiveLearn/) [5.0 (6)](https://www.capterra.com/p/10012392/LiveLearn/#reviews) Learning management system that helps businesses create development plans, track finances, conduct assessments, and more. [Learn more about LiveLearn](https://www.capterra.com/p/10012392/LiveLearn/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Altiar](https://www.capterra.com/p/159510/Altiar/) [5.0 (6)](https://www.capterra.com/p/159510/Altiar/#reviews) A powerful, simple to customize platform with integrated tools to promote and share knowledge and content within an organization. [Learn more about Altiar](https://www.capterra.com/p/159510/Altiar/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## TEMS.ai](https://www.capterra.com/p/10029175/TEMS-ai/) [5.0 (6)](https://www.capterra.com/p/10029175/TEMS-ai/#reviews) AI-based knowledge tool providing digital work instructions and AI guides, training, quality checks, and maintenance on every shift. [Learn more about TEMS.ai](https://www.capterra.com/p/10029175/TEMS-ai/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## ConveYour](https://www.capterra.com/p/146636/ConveYour/) [5.0 (6)](https://www.capterra.com/p/146636/ConveYour/#reviews) Microlearning that lets you simplify production, lower costs, & create breakthrough engagement. [Learn more about ConveYour](https://www.capterra.com/p/146636/ConveYour/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Leanbyte](https://www.capterra.com/p/196708/Leanbyte/) [4.7 (6)](https://www.capterra.com/p/196708/Leanbyte/#reviews) Leanbyte - Leanbyte MQS Manufacturing Qualification System The most effective way to qualify and guide employees the best way possible [Learn more about Leanbyte](https://www.capterra.com/p/196708/Leanbyte/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/) [4.7 (6)](https://www.capterra.com/p/112516/ServiceTonic/#reviews) Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software. [Learn more about ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## KronoDesk](https://www.capterra.com/p/222536/KronoDesk/) [4.0 (6)](https://www.capterra.com/p/222536/KronoDesk/#reviews) With KronoDesk you can focus on helping your customers, not configuring the the tools to help and support them. [Learn more about KronoDesk](https://www.capterra.com/p/222536/KronoDesk/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## VKS](https://www.capterra.com/p/156491/visual-work-instructions/) [4.0 (6)](https://www.capterra.com/p/156491/visual-work-instructions/#reviews) VKS - Visual Knowledge Share provides digital work instruction software for manufacturing. [Learn more about VKS](https://www.capterra.com/p/156491/visual-work-instructions/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Whale](https://www.capterra.com/p/208347/Whale/) [3.7 (6)](https://www.capterra.com/p/208347/Whale/#reviews) Whale is AI-powered software for documenting processes and training employees. [Learn more about Whale](https://www.capterra.com/p/208347/Whale/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Userbit](https://www.capterra.com/p/194710/UserBit/) [5.0 (5)](https://www.capterra.com/p/194710/UserBit/#reviews) A comprehensive and modern research repository for small businesses to gather and analyze user needs. [Learn more about Userbit](https://www.capterra.com/p/194710/UserBit/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## SharpCloud](https://www.capterra.com/p/144271/SharpCloud/) [5.0 (5)](https://www.capterra.com/p/144271/SharpCloud/#reviews) SharpCloud empowers businesses and people to take action, and make informed, faster decisions in a changing world, to fuel growth. [Learn more about SharpCloud](https://www.capterra.com/p/144271/SharpCloud/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## LXT Authoring](https://www.capterra.com/p/10020701/LXT-Authoring/) [4.8 (5)](https://www.capterra.com/p/10020701/LXT-Authoring/#reviews) Cloud-based software that lets users create elearning content like online courses, learning nuggets, video quizzes, and more. [Learn more about LXT Authoring](https://www.capterra.com/p/10020701/LXT-Authoring/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Neoforce](https://www.capterra.com/p/233988/Neoforce/) [4.8 (5)](https://www.capterra.com/p/233988/Neoforce/#reviews) Neoforce, business done right. We create software that works perfectly out-of-the-box for your company! ITSM, FMIS, CRM, ERP and more! [Learn more about Neoforce](https://www.capterra.com/p/233988/Neoforce/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Scaffold Platform](https://www.capterra.com/p/228699/Scaffold-Platform/) [4.8 (5)](https://www.capterra.com/p/228699/Scaffold-Platform/#reviews) Learning Management Platform that helps solve issues using customized learning related to skill improvement and new skills development [Learn more about Scaffold Platform](https://www.capterra.com/p/228699/Scaffold-Platform/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## PixelMixer](https://www.capterra.com/p/252232/PixelMixer/) [4.8 (5)](https://www.capterra.com/p/252232/PixelMixer/#reviews) Knowledge-sharing, topic detection, summarization and chat bot. [Learn more about PixelMixer](https://www.capterra.com/p/252232/PixelMixer/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Casebase](https://www.capterra.com/p/246474/Casebase/) [4.8 (5)](https://www.capterra.com/p/246474/Casebase/#reviews) Take control of your portfolio of AI use cases with Casebase. [Learn more about Casebase](https://www.capterra.com/p/246474/Casebase/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Phonemos](https://www.capterra.com/p/252981/Phonemos/) [4.6 (5)](https://www.capterra.com/p/252981/Phonemos/#reviews) The wiki that helps businesses collaborate with teams, clients & external partners on documentation and datasets. [Learn more about Phonemos](https://www.capterra.com/p/252981/Phonemos/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Onna](https://www.capterra.com/p/151741/Onna/) [4.6 (5)](https://www.capterra.com/p/151741/Onna/#reviews) Onna is the leading data collection & management platform for eDiscovery, built for the scale & complexity of today’s digital workplace [Learn more about Onna](https://www.capterra.com/p/151741/Onna/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Azumuta](https://www.capterra.com/p/10006634/Azumuta/) [4.6 (5)](https://www.capterra.com/p/10006634/Azumuta/#reviews) The connected worker platform to augment the workforce skills. Transform manufacturing operations with an all-in-one platform. [Learn more about Azumuta](https://www.capterra.com/p/10006634/Azumuta/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Plek](https://www.capterra.com/p/161038/Plek/) [4.6 (5)](https://www.capterra.com/p/161038/Plek/#reviews) Plek is a community and collaboration platform: easy-to-use, fast, smart and secure. [Learn more about Plek](https://www.capterra.com/p/161038/Plek/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Lessonly Knowledge](https://www.capterra.com/p/236586/Lessonly-Knowledge/) [4.6 (5)](https://www.capterra.com/p/236586/Lessonly-Knowledge/#reviews) Lessonly Knowledge supports fast growing teams by finding the right answers quickly - all within Slack and your other apps. [Learn more about Lessonly Knowledge](https://www.capterra.com/p/236586/Lessonly-Knowledge/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## OnPlan](https://www.capterra.com/p/201616/OnPlan/) [4.6 (5)](https://www.capterra.com/p/201616/OnPlan/#reviews) A Work Management Platform for businesses to develop and mobilise field inspection checklist, service sheets, and work instructions. [Learn more about OnPlan](https://www.capterra.com/p/201616/OnPlan/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Correlate](https://www.capterra.com/p/10010502/Correlate/) [4.6 (5)](https://www.capterra.com/p/10010502/Correlate/#reviews) As an intentional productivity app, we empower users to connect the dots, collaborate and focus on what matters — in life and in work.  [Learn more about Correlate](https://www.capterra.com/p/10010502/Correlate/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Docufree Document Cloud](https://www.capterra.com/p/251925/Docufree-Cloud-Document/) [4.5 (5)](https://www.capterra.com/p/251925/Docufree-Cloud-Document/#reviews) Digitally transform the way your workforce works with documents without doing any of the heavy lifting. [Learn more about Docufree Document Cloud](https://www.capterra.com/p/251925/Docufree-Cloud-Document/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Matterial](https://www.capterra.com/p/195494/matterial/) [4.2 (5)](https://www.capterra.com/p/195494/matterial/#reviews) Helps you keep and share the valuable knowledge of your organization in one place. [Learn more about Matterial](https://www.capterra.com/p/195494/matterial/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Dezide](https://www.capterra.com/p/39208/Advisor/) [4.2 (5)](https://www.capterra.com/p/39208/Advisor/#reviews) Use Interactive Troubleshooting Guides to make sure everybody troubleshoots like the best [Learn more about Dezide](https://www.capterra.com/p/39208/Advisor/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Freshdesk Omni](https://www.capterra.com/p/10012197/Freshdesk-Omni/) [3.6 (5)](https://www.capterra.com/p/10012197/Freshdesk-Omni/#reviews) Freshdesk Omni-an AI-first, omnichannel solution that combines conversational support and ticketing capabilities. [Learn more about Freshdesk Omni](https://www.capterra.com/p/10012197/Freshdesk-Omni/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing [## Participate](https://www.capterra.com/p/242274/Participate/) [5.0 (4)](https://www.capterra.com/p/242274/Participate/#reviews) Participate helps organizations learn and work better by offering a place to design, build and engage vibrant communities of practice. [Learn more about Participate](https://www.capterra.com/p/242274/Participate/) Knowledge Management features reviewers most value Access Controls/Permissions Alerts/Notifications Collaboration Tools Commenting/Notes Content Management Document Management Full Text Search Knowledge Base Management Text Editing Page 6 of 11 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (476) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Access Controls/Permissions Activity Dashboard AI Copilot Alerts/Notifications API Catalog Management Collaboration Tools Commenting/Notes Content Management Customizable Branding Customizable Templates Data Import/Export Discussions/Forums Document Management Full Text Search Generative AI Knowledge Base Management Reporting & Statistics Self Service Portal Surveys & Feedback Text Editing Third-Party Integrations Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Portal Software](https://www.capterra.com/portal-software/)[ITSM Software](https://www.capterra.com/itsm-software/)[IT Service Software](https://www.capterra.com/it-service-software/)[Service Desk Software](https://www.capterra.com/service-desk-software/)[Issue Tracking Software](https://www.capterra.com/issue-tracking-software/)[IT Documentation Software](https://www.capterra.com/it-documentation-software/)[Logbook Software](https://www.capterra.com/logbook-software/)[IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/)[Help Desk Software](https://www.capterra.com/help-desk-software/)