PHPKB vs ProProfs Knowledge Base

Best For

Who Uses This Software?

Customer Support & Knowledge Management

ProProfs Knowledge Base targets professional teams, small scale businesses, large scale firms and leading enterprises. The software serves the major purpose of creating a common knowledge platform.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

$285.00/one-time

$9.97/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

Screenshots

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Ratings

Overall


4.5 / 5
(6)

4.5 / 5
(14)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of ProProfs Knowledge Base vs PHPKB


PHPKB vs ProProfs Knowledge Base

PHPKB

by Chadha Software Technologies

Best For

Who Uses This Software?

Customer Support & Knowledge Management

ProProfs Knowledge Base targets professional teams, small scale businesses, large scale firms and leading enterprises. The software serves the major purpose of creating a common knowledge platform.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

$285.00/one-time

$9.97/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

Ratings

Overall


4.5 / 5
(6)

4.5 / 5
(14)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of ProProfs Knowledge Base vs PHPKB