SmartSupport vs XWiki

Starting Price

Not provided by vendor

$10.00/month

Best For

SmartSupport is built on a single platform and can easily be implemented with any company in any industry from start-ups to Fortune 500 companies.

Worldwide companies looking for a flexible, performant and secure collaborative platform that enhances communications and reduces organizational silos while empowering its users.

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • close Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • close Self Service Portal

Rating


4.2 / 5
(12)
Read All Reviews

4.7 / 5
(24)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


3.8 / 5



4.5 / 5


Customer Support


4.3 / 5



4.8 / 5


Features & Functionality


3.9 / 5



4.5 / 5


  • "The simplicity and ease of access, integrated areas and processes and provided us improve our knowledge management."

  • "With app within minutes I was able to build a nice app that would help me track all movement."

Value for Money




4.7 / 5


Screenshots

View 5 screenshots 7965 thumb
View 2 screenshots 53508 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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SmartSupport vs XWiki

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