Interactive Troubleshooting Guides vs SABIO Knowledge Management

Rating


4.5 / 5
(3)


4.5 / 5
(18)

Starting Price

$49.00/month/user

Not provided by vendor

Best For

Enterprises looking to reduce troubleshooting time, fix issues on the first visit, transfer skills faster and reduce training time of new employees to make sure everyone troubleshoots like the best.

Many industries can benefit from SABIO, but the software is designed with customer service and support organizations in mind, for a better, faster access for all agents and employees.

Ideal number of Users

100 - 1000+

2 - 1000+

Ease of Use


4.5 / 5

5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of SABIO Knowledge Management vs Interactive Troubleshooting Guides

Interactive Troubleshooting Guides vs SABIO Knowledge Management

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share Share Your Comparison of SABIO Knowledge Management vs Interactive Troubleshooting Guides