EPSS vs Zendesk

Starting Price

Not provided by vendor

$5.00/month/user

Best For

Compliant management tool for BPO and shared services enterprises, which helps with process discovery, documentation, transitioning kit, change management and more.

From start ups to Fortune 500 companies, over 80,000 customers trust Zendesk with their customer support, Help Desk and Live Chat needs.

Rating

(0)
4.3 / 5
(2261)
Read All Reviews

Ideal number of Users

50 - 1000+

1 - 1000+

Ease of Use


4.3 / 5

Customer Support


4.3 / 5

Features & Functionality


4.3 / 5

Value for Money


4.1 / 5

Product Features

  • close Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • close Discussion Boards
  • close Full Text Search
  • close Knowledge Base Management
  • close Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Zendesk vs EPSS

EPSS vs Zendesk

Share

share Share Your Comparison of Zendesk vs EPSS