Helpjuice vs Jira Service Desk

Starting Price

Not provided by vendor

$10.00/month

Best For

From Small Startups to Fortune 500 Companies, Thousands Of Customers Trust Helpjuice To Power Their Knowledge Base

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

Rating


4.5 / 5
(62)


4.5 / 5
(231)

Ideal number of Users

2 - 1000+

2 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
Not provided by vendor

Screenshots

View 5 screenshots 26580 thumb
View 5 screenshots 108510 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Helpjuice vs Jira Service Desk

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