Bloomfire vs Coveo for Customer Service & CRM

Starting Price

Not provided by vendor Not provided by vendor

Best For

Bloomfire is perfect for any team, department, company or organization looking for a useful way to securely, easily and meaningfully share knowledge.

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Rating


4.3 / 5
(161)
Read All Reviews

4 / 5
(2)

Ideal number of Users

10 - 1000+

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Ease of Use


4.3 / 5

4 / 5

Customer Support


4.3 / 5

4.5 / 5

Features & Functionality


4.1 / 5

4.5 / 5

Value for Money


4.1 / 5

4 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
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Screenshots

View 5 screenshots 172906 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Bloomfire vs Coveo for Customer Service & CRM

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