Bloomfire vs Shelf

Rating


4.5 / 5
(159)


5 / 5
(44)

Starting Price

Not provided by vendor

$99.00/month

Best For

Bloomfire is perfect for any team, department, company or organization looking for a useful way to securely, easily and meaningfully share knowledge.

Shelf is for Contact Centers and Help Desks looking to bring their knowledge management into the cloud or upgrade to the next generation of AI enabled KM

Ideal number of Users

10 - 1000+

10 - 1000+

Ease of Use


4.5 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

5 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

View 4 screenshots 80858 thumb
View 5 screenshots 87280 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Bloomfire vs Shelf

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