Starting Price

Best For

We serve all businesses who need to share information with customers, employees, and other groups online. We particularly love small businesses, startups, SaaS orgs, government, and non-profits

Not provided by vendor

Rating

Ideal number of Users

1 - 1000+

Not provided by vendor

Ease of Use

• "For ease of use, this is the best knowledge base software I have used. I love how I can publish information to our clients instantly."


• "Extremely customizable and easy to use. The support we received in designing our knowledge base was outstanding."

• Not enough reviews

Customer Support

• "And you will not find a better customer service team. They are friendly, responsive, and always looking to make their product better."


• "KnowledgeOwl is a great product and their Customer Service is excellent."

• Not enough reviews

Features & Functionality

• "Overall very trustworthy and pleasant to work with. Because of them our new Help System looks awesome and easy to navigate."


• "They were willing to iterate on their product quickly and excellently to make it something even better than the great product I had discovered."

• Not enough reviews

Value for Money

• "Their out of the box solution had much more functionality for the money and was solid."


• "Its intuitive, easy to use and excellent value for money."

• Not enough reviews

Product Features

• check Cataloging/Categorization
• check Collaboration
• check Content Management
• close Decision Tree
• check Discussion Boards
• check Full Text Search
• check Knowledge Base Management
• check Self Service Portal

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• check In Person
• check Live Online
• check Webinars
• check Documentation