KnowledgeOwl vs SupportHero

Rating


4.5 / 5
(208)


5 / 5
(25)

Starting Price

$79.00/month/user

$49.00/month

Best For

We serve all businesses who need to share information with customers, employees, and other groups online. We particularly love small businesses, startups, SaaS orgs, government, and non-profits

We serve online businesses who are tired of getting to answer the same question over and over. Just show your knowledge base where your customers need it the most...

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

5 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • close Cataloging/Categorization
  • close Collaboration
  • close Content Management
  • close Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • close Self Service Portal

Screenshots

View 5 screenshots 45747 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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KnowledgeOwl vs SupportHero

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