KnowledgeOwl vs eccenca Corporate Memory

Starting Price

$79.00/month/user

Not provided by vendor

Best For

We serve all businesses who need to share information with customers, employees, and other groups online. We particularly love small businesses, startups, SaaS orgs, government, and non-profits

CIOs, CDOs and Digital Transformation Officers who want to get ahead of the digital transformation development that needs smart data to succeed.

Rating


4.7 / 5
(208)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.7 / 5


  • "For ease of use, this is the best knowledge base software I have used. I love how I can publish information to our clients instantly."

  • "Extremely customizable and easy to use. The support we received in designing our knowledge base was outstanding."



Customer Support


4.9 / 5


  • "And you will not find a better customer service team. They are friendly, responsive, and always looking to make their product better."

  • "KnowledgeOwl is a great product and their Customer Service is excellent."



Features & Functionality


4.8 / 5


  • "Overall very trustworthy and pleasant to work with. Because of them our new Help System looks awesome and easy to navigate."

  • "They were willing to iterate on their product quickly and excellently to make it something even better than the great product I had discovered."



Value for Money


4.9 / 5


  • "Their out of the box solution had much more functionality for the money and was solid."

  • "Its intuitive, easy to use and excellent value for money."



Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • close Collaboration
  • close Content Management
  • close Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

View 5 screenshots 45747 thumb
View 1 screenshot 175610 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

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KnowledgeOwl vs eccenca Corporate Memory

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