Freshservice vs Heroic Knowledge Base

Starting Price

$19.00/month/user

$129.00/year

Best For

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

Heroic Knowledge Base is designed for any business that sells products or services

Rating


4.5 / 5
(362)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Cataloging/Categorization
  • close Collaboration
  • check Content Management
  • close Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • close Content Management
  • close Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • close Self Service Portal

Screenshots

View 5 screenshots 104551 thumb
View 3 screenshots 25913 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Freshservice vs Heroic Knowledge Base

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