Freshservice vs Theum

Starting Price

$19.00/month/user

Not provided by vendor

Best For

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

Small, medium, large, and international businesses with a digital transformation mandate, and whose knowledge processes represent bottlenecks in business agility, customer service, and compliance.

Rating


4.5 / 5
(362)
Read All Reviews

5 / 5
(6)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check Cataloging/Categorization
  • close Collaboration
  • check Content Management
  • close Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • close Discussion Boards
  • close Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

View 5 screenshots 104551 thumb
View 3 screenshots 52985 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation

share Share Your Comparison of Theum vs Freshservice

Freshservice vs Theum

Share

share Share Your Comparison of Theum vs Freshservice