AnswerHub vs Bloomfire vs Helpjuice vs Knowledge Center

Rating


4 / 5
(32)


4.5 / 5
(160)


4.5 / 5
(57)


4.5 / 5
(14)

Starting Price

Not provided by vendor Not provided by vendor Not provided by vendor Not provided by vendor

Best For

AnswerHub serves large and mid-market tech and tech-enabled companies who want to build a developer ecosystem.

Bloomfire is perfect for any team, department, company or organization looking for a useful way to securely, easily and meaningfully share knowledge.

From Small Startups to Fortune 500 Companies, Thousands Of Customers Trust Helpjuice To Power Their Knowledge Base

We serve companies of various sizes, in both the private and public sectors. Our knowledge management platform is used by over 150,000 service agents worldwide.

Ideal number of Users

10 - 1000+

10 - 1000+

2 - 1000+

1 - 1000+

Ease of Use


4 / 5

4.5 / 5

4.5 / 5

5 / 5

Customer Support


4.5 / 5

4.5 / 5

5 / 5

4.5 / 5

Features & Functionality


3.5 / 5

4 / 5

4.5 / 5

4.5 / 5

Value for Money


4 / 5

4 / 5

4.5 / 5

4.5 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

View 4 screenshots 101149 thumb
View 4 screenshots 80858 thumb
View 5 screenshots 26580 thumb
View 5 screenshots 157283 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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AnswerHub vs Bloomfire vs Helpjuice vs Knowledge Center

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