AnswerHub vs Shelf

Starting Price

Not provided by vendor

$99.00/month

Best For

AnswerHub serves large and mid-market tech and tech-enabled companies who want to build a developer ecosystem.

Shelf is for Contact Centers and Help Desks looking to bring their knowledge management into the cloud or upgrade to the next generation of AI enabled KM

Rating


4 / 5
(32)


5 / 5
(45)

Ideal number of Users

10 - 1000+

10 - 1000+

Ease of Use


4 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


3.5 / 5

4.5 / 5

Value for Money


4 / 5

5 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

View 4 screenshots 101149 thumb
View 5 screenshots 87280 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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AnswerHub vs Shelf

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