Confluence vs Freshservice

Rating


4.5 / 5
(1012)


4.5 / 5
(354)

Starting Price

$10.00/month/user

$19.00/month/user

Best For

Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • close Content Management
  • close Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • close Collaboration
  • check Content Management
  • close Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

View 5 screenshots 48964 thumb
View 5 screenshots 104551 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Confluence vs Freshservice

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